There are no phone numbers or ways to contact your company. I paid for this app and can’t use it because I do t have password!! Ridiculous
Proceed with caution. There is no way to cancel this membership. There is no place within the app to cancel. There’s no website you can go to to get a response from anyone. This is an Eastern European company. No one is answering my attempts to contact.
Thought I would try this free app. Be aware. After one month they charge your Apple account without notification of a 1 year subscription, almost $40. Never intended to pay for what’s free, just thought worth trying and compare to iPhone notes scans documents to PDF for free. Very deceptive.
I prefer to be sold on truth and honesty, I was not impressed with the APP but they continued to charge my Acct even after being asked to cancel subscription twice. Not good at all, there were too many up sales while attempting to use the services
I am not paying for my own camera picture and few filters. Also, why say “free” trial if I can’t access all the functionality during the trial period?
I purchased My Scans Pro years ago and have been very happy with it until today when I was unable to open it after my iPad updated. It now says its unsupported for the latest iOS version and no longer available on the app store yet when I looked there it was now for $10.99 when it should have had an open button next to it since I had already purchased it before. I’m leaving the review here since I don’t want to repurchase the Pro Version a second time and still not have access to my work files. I need to know how and where to access the pdfs so I can safely transfer them into what seems to be a replacement version of my current non functioning version of My Scans Pro. Hopefully that is still possible since it will not be possible for me to delete or downgrade my current apple OS. I hope the developer will respond quickly as these work files are critical to our business.
I want to cancel and can’t future out how to do it
Program does little without a subscription. Basically it takes a picture of your document. Now if you want to send it, print it, pdf it, you have to buy a subscription. I can do more with my camera alone than what this program offers.
Be careful using this app ,I just wanted to try it to see is it the app I want ,I purchased it for free for 3 days and I canceled it one hour after i purchased it,cuz it wasn’t the right app for me,so even though I canceled it they already took out the money from my card for the following month,and when I went to get a refund they said this app doesn’t give a refund
Hey I was charged and I wasn’t suppose to be ! Who do I contact to be refund