By Spark Networks Services GmbH
The web design is horrible, very little members, costs a lot, horrible customer service, settings are really difficult and site freezes ALL the time. Go elsewhere!
My account got stolen and it’s impossible to report things like this. I went and found the company on Twitter to try to fix the issue. No response. The app itself is awkward and clunky. Total waste of time and money. Don’t bother.
I can’t believe how horrible this app is. WASTE OF TIME and bigger waste of money
This is a ridiculously expensive app that does nothing to connect you with the right people. I would have better success throwing money out my car window to attract men. After a month, my profile is still “pending”. I’ve gotten a handful of 🙂 but no communication whatsoever. And there is absolutely no way to contact support.
Just joined and literally couldn’t do anything until I paid. Lowest price I found on the subscription page was $90!!!!!!! Paid the stupid price and then went in to my Apple subscriptions and saw that you could have done a month for $42. Wow. Support section of app has nothing in there. The app is slow or just freezes and shuts downs. I set my preferences yet keep getting people way too young and far away. My pics and profile have still been yet to be approved. All my “matches” were outside my preferences - why even bother to ask how important it is to you? Ughhh I’m so sad I paid $90 for this. I’m a sucker.
I signed up on Sunday and paid my subscription. On Monday, my profile was still “In Review”. I thought, ok...24 hours, it should be updated, but I’ll give it another day. Today is now Thursday and it’s still “in review”. To make matters worse, I can get no technical support. They say for support, fill out a Contact Form in their help pages. Can’t find a contact form anywhere; no e-mail address; no phone #. Not happy at all. Update.....on October 15, 3 months after I wrote this review complaining about poor support, I finally get a response saying to contact you?? HAHA! No thanks!
I think this app is not for me because they charge you for everything even if you want to see the profile of your match ? So I’m not sure what type of contest this all has I can’t understand, the app itself is really difficult to use and when you want to delete your profile they are giving you a hard time to do so.
This app is terrible and I am so sorry that I spent the money for three months worth of access. It is very difficult to navigate. The way that it is set up doesn’t even make any sense. I never get any good matches.As the name implies I thought I was going to get a better choice of people. But the app keeps sending me people who are outside of my preferences so what good is it? I am having a much better time on a couple of other apps. UPDATE: I have been trying to contact this app customer service and it’s almost impossible to get anyone. I want a freaking refund.!
They charge a lot and advertise they are a step above other apps with a higher caliber of members. I haven’t seen it. The matches are random and over half of the men don’t even have photos on their profiles. I liked the idea that profiles are verified, but if there’s no photos that makes it seem nothing is verified. The verbiage in my profile still says “under review” two weeks after entering it. I feel ripped off.
Nobody there what’s up with that