By Spark Networks Services GmbH
It clearly say pay premium to “see all” pictures. You literally can’t even see a face until you pay TOO MUCH for this crap. Terrible app. Deleted 2 minutes after opening.
Had this app for approximately 4-6 hours. Paid too. First, it’s expensive but as I was going through the questions I thought it might be worth it. Second, the individuals suggested as your “wild card” picks of the day are not even close to the preferences I took the time to “explain in detail”. Third, and the most egregious part, there’s no direct access to customer support or “care”. You can find the answer of how to get a refund in several ways but there are NO links to said “customer care” via the “help” page and no way to search and locate the “contact form” that is mentioned. After 30 minutes of googling how to get a refund I found an email that I’ve tried but since “customer care” works M-F 9-5 (no time zone is offered of where they are located either so those times are skewed depending on where they are located in the world). It makes you question their support of their own product if they don’t have customer outreach readily. That’s part of what I expected to get since it is supposed to be an “elite” service. Happy to update on how, when or if I get my refund. Just don’t do it. They shouldn’t take money if they do t want to interact with customers.
Only 10 matches with minimal variety of people within 50 miles and I live in the suburbs of NJ. I’m not going to travel 100 miles to meet someone. The matches mostly didn’t message back and were twice my age.
Difficult to filter and closest distance range available is 50 miles. Not a lot of matches to choose from. A waste of money.
I have no issues with logging in via the website but the app is hot garbage. I try logging in and it throws an error stating logout and log back in. The problem is I never completed the login process so I can’t logout and the app just shows the spinning wheel indicator. Restarting and reinstalling the app doesn’t fix the issue either.
Do not purchase, what a waste. How can I be refunded?
You read the reviews and realize they wrote their own reviews. Don’t waste your time.
Nowhere on the dating profiles is there an question / answer that gives indication of whether the subscriber does or does not have children! Whaaat! I’m wasting effort on communicating with individuals who I would automatically reject if I knew this up front. I feel this app is backhandedly forcing me to make a compromise and feel guilty for thinking this issues is absolutely an issue! divorced vs. separated... also an issue!
You can’t see who’s even on the app unless you pay a lot of money.... which is creepy. There wasn’t an option to adjust the pictures so it’s my face it auto zooms to whomever’s face it decides is correct. I’m trying to delete my account but can’t seem to because there’s an “error” and now there’s also an “error” when I try to take down all my pictures. Worst dating app I’ve ever been on.
Deserves a negative star. The Premium is a waste of money, which unfortunately I realized too late. While most are a monthly subscription this one takes the entire payment at once. Little did I know the false advertisement about the caliber of profiles. There's no selective criteria applied in the so-called "matches." Truly felt scammed by this app. Lesson learned.