This app had such a glitch that it shared all my persona information with my family members when plugged into their car charger. It also switched all my information to my sisters and it took support over one month to figure out how to fix it. Worse part, they had me to provide bank statement to show proof of payment, my credit card, multiple different screen shots, Apple ID... about 15 emails back and forth... all that for them to just get my account back. After all that, few months later, my account is down again and it takes them days to get it back. To add to the wound, they won’t even give me credit for the months and days I wasn’t able to listen to my audio and they now is suggesting that if I am not satisfied, I should not RE-subscribe. Meanwhile I have $$$$ worth of books bought with them that I will lose access to. This app support and customer service is TERRIBLE! Use amazon or Apple or any other app!
Makes it so all your books you’ve already bought and paid for can’t be listened to unless you subscribe to their 40$ a yr subscription. Officially over this app, I really enjoyed using it but that’s extremely scandalous and messed up
All of a sudden I cannot access my Books it tells me that I have a membership good for another year and I don’t know how to fix it.
I am a current customer and I understand about price increases in the business world. But you do stop a paid member from hearing books until they sign a new contract when they Still have 6 months left on prepaid contract. Bad move people. Now an ex customer.
Why pay for a subscription when you still have to pay for coins to get the books. The free books are lame.
It’s a good book platform but I don’t want to use coins to read a book, I have a deadline to read this book and I want to listen to it but I can’t “unlock” it 😒
I received an email advising an “exciting chance” that the price had dropped to $5.95. The trick is now HI Books charged $9.99 for every single title I attempted to listen to. You are better off using another app.
No. If you want to read any .. any relevant book you will need to pay extra (coins!). My yearly subscription is canceled. This is a rip off.
What’s the point of paying $40 a month if you still have to buy the books.
Am I missing something? The Tom Clancy book I want to listen to is additional $19 worth of coins? I wouldn’t recommend Hibooks and feel ripped off! : (