Love all the content but have a huge issue with the app performance. No videos will load and if they do it will only last a few minutes before it messes up again. Also disappointed with customer service. I have sent 3 messages and have not heard back at all about app issues.
It would have been nice to see this up front. Let’s bring costs back to the App Store.
I love the diversity of the content on the app and sometimes I spend all my weekend watching! However, I have the app on my Apple TV, and it works fine as long as the app itself autoplay episodes/programs.. etc. However, if I browse and select a show then starts playing, the app shuts down in the 1st minute. This happens with all the contents. I tried everything to fix it, the only thing that works is to reset the app and reopen it. When I do, then my selected show would be in the list of “shows for you” and if I open it from there, it works fine. Otherwise, i just can’t select a show and play it! I hope developers can fix this soon. For the subscription fee, the least I would expect, is a smooth experience! I have to thank you for the content though, wonderful selection and most are very new! Keep up the good work! Thank you
This is a terribly designed app. The search function is useless, search results have no apparent relation with the terms searched. The app does not keep track of the show currently being watched, it simply goes back to the home screen if you switch to another app. When you come back, you have to search again for the show (good luck with that!) and start it from the beginning. You have to manually search for the point where you left. The app keeps a list of “shows for you”, but the items in this list change randomly, with no apparent reason. It is not possible to select which shows are on the list. Please update it as soon as possible, as it is the app is barely functional.
The documentaries I’ve watched so far have been super informative and engaging but I’m noticing some big gaps in the catalogue. When you look at the history documentaries, there are very few documentaries about non-European history. I’m really curious about the history of Latin America or Native Americans, for example, but when I search for a particular country or for “Native American” or “Latin America,” I’m more like to get documentaries about, Europe, American national parks, pollinators, or the American frontier. This is also partly due to flaws with their search algorithm, which seems to be hit or miss, but there really are very few documentaries about non European/American history. The nature documentary catalogue seems to be much more comprehensive, and again the documentaries I’ve watched so far I’ve really enjoyed. But these gaps in the catalogue are concerning. If the gaps were filled, immediate 5 stars for me, as this brings back the childhood joy of watching the Discovery Channel or the Science Channel.
Just downloaded to my AppleTV and have been staring at the loading screen for 5 min. Works great on my TiVo so I guess the 13$ wasnt totally wasted.
I have an issue with this service. That in itself isn’t why I rate CuriosityStream so low. I went to their customer service site to troubleshoot that issue. They responded with an email saying that they will get back to me to resolve the issue. It’s a day later and I have yet to be contacted. I would not recommend this product to anyone.
Love the content but as someone who mostly just listens while at work or commuting the app is a struggle. When I got to answer texts/ calls/ emails I almost always get logged out and half to sign back in and about half the time it won’t remember where I left off. Lots of quality of life updates like this would help a lot.
What a great way to be given knowledge! One of my favorite things about this app is that you can turn your phone off and just listen to the audio of these documentaries. There are good numbers of documentaries from famous institutions but also lesser known gems that I’m sure you will be pleased to find—I’ve been very satisfied.
I love curiositystream, and their content. However, their app is atrocious. Post #1 (11/23/2020): •UI elements have tiny touch activation areas •Loading a series glitches constantly on slower connections •Video player has issues maintaining orientation upon app switch or PIP •Changing orientations can have have disastrous effects on the orientation of individual portions of the UI •All data must load on a series page before any UI response to touch •Series page refuses to respond to touch after selecting a video until that video is fully loaded and ready to begin playback •Cannot easily activate playhead on playback slider in landscape mode •Cannot watch video and simultaneously browse curiositystream content •No apparent caching of static elements for items previously viewed (series, episodes, genres, nothing) It’s incredibly frustrating to use the app, and it makes me wish sometimes that I hadn’t paid. Fix it.