Content is excellent, as the HBO brand has proven itself there. What makes the app miserable is that I cannot get through an entire episode of anything without getting a pop up saying the content is unavailable. If a text or call comes in then I go back to the paused screen there may or may not be sound, may or may not have picture, may or may not resume at all. This does not happen when I use other apps from platforms/providers who are newer to the scene than HBO. Why? .... I also do not like that the app doesn’t tailor content on the home page based on variables like other apps.
This is utterly pathetic. Awful UI. App is incredibly redundant. Their is no consolidation of my names across origins. Just terrible
It requires a strong WiFi connection and data will usually require it to restart and reconnect which will make you lose all your buffered video. If you want HBO, install it on your TV or iPad that can be only used at home. It’s not ideal to use this app while traveling or commuting unlike Netflix that let’s you stay connected well even on WiFi.
Just canceled my HBO NOW subscription, reluctantly. The app was too frustrating to use, especially the constant crashing and buffering. I will be back in a heartbeat as soon as HBO fixes the streaming problems in the app.
It crashes. Continuously. I can’t actually get the app to run long enough to try and play any videos before it just shuts down. What I’ve seen of the new organization I didn’t mind it, but I haven’t seen my show for two weeks because I can’t get the app to stay open for more than 30 seconds.
Truly terrible software. Doesn’t load videos, crashes often, constantly plagued by problems. Also, HBOs content is trash, and (and) they purposefully make this difficult to unsubscribe from so that you’ll end up getting charged - repeatedly - for this terrible experience.
There is no option to add to My List. The item just starts playing when I select it. If there is an option for this, I sure don’t see it. Rather frustrating.
HBO NOW hardly has anything to watch though costs more than all of the other streaming apps. Don’t subscribe!
Can you please allow us to search actors and directors from the search bar? If I want to watch two Leo DiCaprio movies back to back, it should be as accessible as it is on the Netflix app. Such a key feature and I’m truly surprised it’s not in the HBO app....
Seriously lacking in basic options like ability to add selections to a subscriber’s watch list, or rate the selections. What am I missing? ( I’ve got the latest update and iphone operating system! ) You’re lookin pretty incompetent, broke, lazy or actually unconcerned about user friendliness. Figure it out people!