I have been receiving the “network error” message since LAST year and I still can’t use the app. I’ve deleted it and re down loaded it several times. Did the troubleshooting and still am unable to the app. At one point it worked but now I can’t even log in. Such a waste. I can use my hbo via the Hulu app now since I’ve signed up via that app. But I want this issue resolved. I really had to go through another app I order to be able to use HBO. Ridiculous
Subscribed for app today. Worked fine for 1/2 an hour and now keeps saying check my internet connection. I am writing the review with same connection though and able to stream youtube etc. seamlessly, so no problem with connection at all. Tried reinstalling the app but still the same issue.
This app is okay if you’re just watching movies. For TV series, it’s got some major issues: 1) As far as I can tell, there’s no way to add an entire show to your watchlist — only individual episodes. This means that every time I want to watch the next episode of a show, I have to search for the show. It should at least have the ability to add a show to my watchlist, and then show that to me on the home screen as a “continue watching” option. 2) The closed caption option resets each episode. I turn the CC on for one episode, but as soon as the next episode starts playing it turns off again and I have to reactivate it.
I personally love HBO. So many great classic Original Series and new movies. You can binge watch whatever and never get bored. This app is very disappointing. Starting from the log on screen. If you forget your password you’ll end up waiting a long time (I’m currently still waiting. Going on 45mins) to get that link to reset it, so try to remember it. Update going on 2 hours and yet no link to reset my password. I’ve already tried requesting a link multiple times.
I’m a subscriber. I am tired of the increasing amount of self promotion (ads) at the beginning of my shows. I’m already paying you, why annoy me with ads of something I’m already a customer of?!?
The ad showed all Harry Potter movies “in one place”, but now that I downloaded the app and made an account there is not a single Harry Potter movie here. What is this ??!
I was happy to get this app until it cliches so badly, I don’t recommend this app at all
I signed up for a subscription and was looking forward to use is it however whenever I tried to watch something the app kept telling me to sign up. After going through this several times I just said screw it and deleted the app this horrible!
Let me start by saying I love HBO’s content, truly the best; that being said the app is TERRIBLE. We consistently have issues with an ‘error’ message over & over & over when trying to watch anything. It is not an internet/connection issue bc no other apps seem to just not work, it’s just HBO. Consumers pay for premium content & the app just can’t keep up. Do better.
The app take FOREVER to load a movie that I try to resume watching EVEN when I’m on high speed internet. I’m glad I got to experience the free trial because I would Never pay for this crap monthly