Sitting here trying to figure out how to log into the parent site. It shouldn't be this hard!!!!!!! Ugh now you wasn't me to rate when I can't even use it!!!!😤
i have been using this app, but i got a 1 week free triall and after 1 day it said my trial ended and i had to pay please fix.
Not the app for our family - limited logs with no detailed URL. Now onto the “Serious Billing Issues.” We signed up for the 30-day trial, agreeing to pay $94.99 for the year. We were billed $144.99, TWICE instead! On top of that, we received another charge of $17.99 on our credit card, making Forcefield $307.97 richer. I’ve called and left messages, reached out through their Facebook Messenger page, sent an email, and now am resorting to the iTunes App Store Review. I can’t even use the “My Account” feature in Forcefield’s Dashboard to cancel my account because every time I do, I get the message; “Oops, that didn’t work :(. Please try this page again or go back home. If you receive this error again, we will be notified and do our best to fix it ASAP.” It hasn’t worked even once in the last 30 days. I also need the four-digit code to remove the device management software off of my son’s iPad. I hope that this is all one BIG misunderstanding and that it is all resolved entirely and soon!
I’ve left two messages and an email, no one is getting back to me regarding the issues we are having. I awake the apps and nothing happens on my daughters phone, all the apps have disappeared and I can’t get them back, I erased this app and now can’t reinstall it. And when it was working correctly, it didn't turn the apps off and on coordinating with the proper times. I need to be contacted to fix my daughters phone please......
This app is trash! Paid for it for months, worked 50/50. When we finally went to uninstall the app, it restricted all apps on my child’s phone! Now she can’t see any of her apps or download new ones, and Forcefield isn’t even install on her phone! The app is buggy and doesn’t work, and when it does work, it’s sluggish and slow. Would not recommend, just use restrictions built into IOS.
I subscribed and now I cannot move past the subscription page. I’ve deleted the app and downloaded it again... I’ve rebooted my phone and nothing! I downloaded the kids version on my sons phone and I cannot finish setting up until I can finish downloading on mine! They have 24 hours to fix this issue before I delete and cancel my subscription.
I have unsubscribed the apps for 5 months and disputed the charges yet I still get charged until today. I need to get my money back
Worked great the first few months of having it. Was able to control the sleeper app on the program and then suddenly the sleeper app doesn’t work. Not even from our laptop. It can never sync with my daughters phone even if we are both on WiFi and setting the phone together! So frustrating!
I signed up for the free trial but never used it. I deleted the app but did not delete the account. I was finally able to find the contact info to delete it and was refunded for the charges. That was my fault, I accept that. HOWEVER after months of no charges, I just checked my bank statement to find I am being charged again. I want this app to be GONE, and I can’t find instructions on how to do so.
I have used this app, Forcefield for months and never had any trouble. After you visit it on Itunes and download the program, you simply register and you are good to go.