We have had force field for a while now and recently the connection has been terrible and I have not been able to use it to turn apps on and off anymore. I have contacted the support email and have not received any response. I cannot even sign into my account at this point to stop the subscription. When I put my email address in to reset the password it notifies me that I am not able to do that at this time. I don’t know what’s going on and I would like to cancel the subscription but I have no way to do so at this point
I have deactivated my account, switched my card,deleted the app and contacted the app developers and I am still getting charged
I can’t add a birthday and it has no space for one on the screen
Sitting here trying to figure out how to log into the parent site. It shouldn't be this hard!!!!!!! Ugh now you wasn't me to rate when I can't even use it!!!!😤
i have been using this app, but i got a 1 week free triall and after 1 day it said my trial ended and i had to pay please fix.
Not the app for our family - limited logs with no detailed URL. Now onto the “Serious Billing Issues.” We signed up for the 30-day trial, agreeing to pay $94.99 for the year. We were billed $144.99, TWICE instead! On top of that, we received another charge of $17.99 on our credit card, making Forcefield $307.97 richer. I’ve called and left messages, reached out through their Facebook Messenger page, sent an email, and now am resorting to the iTunes App Store Review. I can’t even use the “My Account” feature in Forcefield’s Dashboard to cancel my account because every time I do, I get the message; “Oops, that didn’t work :(. Please try this page again or go back home. If you receive this error again, we will be notified and do our best to fix it ASAP.” It hasn’t worked even once in the last 30 days. I also need the four-digit code to remove the device management software off of my son’s iPad. I hope that this is all one BIG misunderstanding and that it is all resolved entirely and soon!
I’ve left two messages and an email, no one is getting back to me regarding the issues we are having. I awake the apps and nothing happens on my daughters phone, all the apps have disappeared and I can’t get them back, I erased this app and now can’t reinstall it. And when it was working correctly, it didn't turn the apps off and on coordinating with the proper times. I need to be contacted to fix my daughters phone please......
This app is trash! Paid for it for months, worked 50/50. When we finally went to uninstall the app, it restricted all apps on my child’s phone! Now she can’t see any of her apps or download new ones, and Forcefield isn’t even install on her phone! The app is buggy and doesn’t work, and when it does work, it’s sluggish and slow. Would not recommend, just use restrictions built into IOS.
I subscribed and now I cannot move past the subscription page. I’ve deleted the app and downloaded it again... I’ve rebooted my phone and nothing! I downloaded the kids version on my sons phone and I cannot finish setting up until I can finish downloading on mine! They have 24 hours to fix this issue before I delete and cancel my subscription.
I have unsubscribed the apps for 5 months and disputed the charges yet I still get charged until today. I need to get my money back