Crew Messaging and Scheduling
By Speramus, Inc.
- Category: Business
- Release Date: 2015-03-21
- Current Version: 8.7.3
- Adult Rating: 4+
- File Size: 112.64 MB
- Developer: Speramus, Inc.
- Compatibility: iOS 14.0+
Description
Crew connects your entire distributed workforce from the frontline to corporate leadership, unifying communications, streamlining scheduling, and making operations hum. Join for free. Read why customers, operators, and teams LOVE Crew: - “Being able to communicate and engage with our frontline workforce is absolutely critical to our success. With Crew, we can reach every team member with important information at the touch of a button, and that is invaluable at our size and scale.” - Steve Plank (CTO, Taco Bell Corporate, 10,000+ employees) - “Crew helps employees engage, feel like part of the organization, and know their role is important - all of which mitigates turnover. This platform is taking our communication to a level we didn’t know was possible.” - Trevor Parris (Director, Affinity Living Group, 4,100+ employees) Tens of thousands of teams across every industry use Crew every day to support: UNIFIED COMMUNICATION • Engage employees with top-down announcements in a familiar chat-like interface • Send messages to everyone, specific groups or have conversations 1:1 • Connect your entire team without exchanging phone numbers • See exactly who’s read your messages • Send unlimited photos and videos • Know who’s on-site with Location-based groups • Survey employees to keep a pulse on sentiment and get real-time feedback • Reflect your organization’s hierarchy and control multi-team communication • Engage your distributed workforce from a single, system-level dashboard SCHEDULING & SHIFT COVERAGE • Distribute work schedules to everyone’s phones at anytime • Easily get shift coverage or pick-up extra shifts • Get shift reminders and allow employees to track wages • Track and manage employees work availability RECOGNITION & MOTIVATION • Inspire your employees and build a productive team culture with Gold Stars • Implement a custom recognition program with customized badges FILES & TASK MANAGEMENT • Share and manage files (incl. photos, videos, and documents) with coworkers • Assign tasks to coworkers and get notified when they’re completed COMPLIANCE • Enterprise-level data encryption and security with the ability to wipe company data from devices of terminated employees • Prevent inappropriate content automatically with Content filters • Protect team members from harassment with user blocking and content moderation controls • Protect your organization from liability by creating and enforcing your own opt-in, usage, and conduct policies • Prevent messages from being sent to team members while off-the-clock • Advanced user suspension and message flagging features to ensure team members have access to productive and accurate information • Measure and enforce the timeliness of schedule postings to remain compliant with labor regulations (EOC, Fair Work Week, etc.) INTEGRATIONS • Scheduling & rostering (incl. Kronos, Infor, UltiPro, and more) • Insights & workflow (incl. Square, Docusign, Zendesk, and more) • Communications & benefits (incl. Facebook, Slack, Qualtrics, and more) Visit crewapp.com to learn more about Crew's digital workplace platform for businesses large & small. -- Crew is fully committed to your privacy. Your data is encrypted, and will not be shared or sold to any third-party, period. We offer in-app purchases of auto-renewing subscriptions for Crew Pro. Crew Pro offers Admin-oriented features including enhanced permissions and controls. The amount will be charged to your iTunes account and will vary by plan and country. You’ll see the total price before completing payment. Crew Pro subscriptions purchased in-app renew monthly or yearly depending on your plan. To avoid renewal, you must turn off auto-renew at least 24 hours before your subscription ends. You can turn off auto-renew at any time from your iTunes account settings. Terms of Service: crewapp.com/terms Privacy Policy: crewapp.com/privacy Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.
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Reviews
Useful
I have a bug, when I clock my personal shifts the app defaults to last months schedule. It’s confusing. Otherwise a useful app
Was great until added Square integration
We have used crew for a few years now and have been very happy with it. When they offered the scheduling integration with Square I was quite excited BUT it does not do what they said it would, has been VERY glitchy ever since and have not gotten much for answers from support. We have been paying for pro and are getting very Frustrated with the app!
Very poor performance
The crew app would let me look at schedules, but would not let me change anything as admin. I had to use a desktop version in order to make changes. This is not conducive for a busy professional who needs to make changes on the go. Additionally, all of the shifts were shorted by an hour by crew because of daylight savings time. It took two emails and three phone calls for anyone to get back to me. When they did get back to me, they said they would need 5-7 business days to update me. The schedules that needed fixing were less than two weeks away. Not helpful for an issue caused by crew. Do not recommend.
Unprofessional terrible app and customer service
This app is glitchy and does not save correspondence. The customer service is unprofessional, rude and wastes your time by asking questions over a period of months only to leave issues unresolved . Save your time and money. I have asked for mangers or supervisors and have never been able to speak to or even email anyone with authority. Terrible app.
Bug
App works great and does what it needs to. One thing I can’t stand right now though is that one notification is staying up constantly. Even though I go to unread messages or check everything I have it will not go away
Useful and effective
Good tool to use at my smaller workplace. I wish there was a way to search for keywords to find past messages within group chains or throughout all groups.
Need a serious update
Sending a simple picture takes about 60-80 seconds to upload. And if you go out of the app or close your phone, it cancels it. This means in busy work situations when you need to send a quick emergency picture you have to sit and wait with your phone open. Sending videos is even worse.
amazing app!! but monthly price is ridiculous
I LOVE this app so much for my small work crew of 7-10. We do vary of 7-10 workers throughout the year. This app has been extremely useful and easy to use for scheduling, shift swaps, communicating, etc. until 2023 when they released a monthly charge of $30 for pro if your organization has more than 5 ppl!! It used to be free for 10 ppl and below. Now the $30 monthly charge is for up to 50 ppl!? I think this is ridiculous how it goes from 5 for free to 50 for $30/month. Now I am at a dead end trying to find a new app for my crew and very sad. :,(
App issue
Unable to download this app on iPhone and iPad
Used to be ok
Use to be ok but then they made it so you cannot have more than 5 people or you have to pay $29.99 a month for it. Quit and going to different option with better reliability and options.
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