Private Internet Access VPN Protect your privacy with Private Internet Access®, the world's leading VPN service for iOS users on iPhone and iPad. Private Internet Access®, or PIA, enables users to encrypt their network traffic and stay protected when online with our proxy servers. Add privacy and security to private and public networks when you browse the Internet and use WiFi, whether connected to a hotspot or at home. High speeds, unlimited bandwidth, connect with 5 devices simultaneously (smartphones, tablets, computers), no traffic logs, and 24/7 professional, native English speaking customer support. WHY USE VPN FROM PRIVATE INTERNET ACCESS®? • Low price. $3.33 per month if you purchase a yearly account ($39.99/year) or $6.99 on a monthly basis. • Reliable and trusted VPN provider since 2010 with a proven no log policy. • Privacy is our Policy. Here at PIA, we not only provide a great VPN service at a low price, but we also support organizations like the Electronic Frontier Foundation, FightForTheFuture, Creative Commons, Open Rights Group, Index on Censorship, freenode, Wireguard, Arch Linux, and many others. We respect your privacy and anonymity. BY USING VPN FROM PRIVATE INTERNET ACCESS®, YOU GET: • IP Cloaking. Your IP address will be changed to a Private Internet Access IP address to hide your identity and location. Hide your IP address to stop data trackers, snoopers, and hackers from tracking your browsing and search activity. • Data Encryption. Encrypt your internet traffic with our VPN proxy. Our trusted online privacy service creates several security layers which keep you anonymous and prevent access to your data. It’s time to change your WiFi habits. Don’t use WiFi without our secure VPN to proxy your internet traffic! WiFi Security. With WPA and WPA2 now kracked, you need a VPN to protect your WiFi everywhere - not just in hotspots, coffee shops, cafes, hotels, and airports. If you use WiFi hotspots without encryption, your data can be seen, blocked, throttled, censored, or otherwise changed. • Content Blocker. The Safari Content Blocker blocks ads, trackers, and malware while browsing with Safari. WHAT DO OUR CUSTOMERS THINK? “Firstly, the company is second to none in terms of support, troubleshooting, and individualized assistance. Their nodes and hubs are top speed. Their client is streamlined and has a tremendous ease of use.” JAYDLUV, 10/10/2017 “This is my go to app for VPN. Been using Windows version for years and the iPad version is great.” Pkcarreon, 09/18/2017 “No hiccups, no crashes or anything. It just works great. Bear in mind you have to subscribe to the service for this to work. I highly recommend it.” Scott Loflin, 09/15/2017 “Simple and solid. No issues even when traveling.” Joe1134206, 09/8/2017 “Love it. Feel safer when browsing the internet.” Cachuco, 08/7/2017 “Hard to find a nit with this app. (...) The iOS app allows a quicker toggle on/off than digging into settings, for VPN hostile iOS apps like Pandora and Netflix. I like PIA’s value for the money, and I have not had any trouble whatsoever with the iOS app. I recommend this app, and PIA, as one of your layers of online security.” DB Associates, 01/27/2017 “I did my homework, reviewing many VPN services. PIA was among the most economical, plenty of simultaneous connections and more than enough servers and services. (...) The speed is more than I hoped for. I can stream all YouTube videos. HD quality is superb with no buffering. I am happy to have this extra security on all our devices. My wife could not tell the difference after I installed it on her PC. I think I paid $39.99/year. What a bargain!” Helmut, 06/20/2016 GDPR compatibility This application only sends username and encrypted passwords to our servers as part of using this app. During signups, we also collect user's email. We do not collect and/or store any other user information.
iPhone Keeps disconnecting since the newest update. Hope this gets fixed. Loved it before.
terrible speeds in nyc and despite their name they're based in USA
The latest update will disconnect on its own and the killswitch doesn’t work either. So you’re connected unprotected and may not even know it. Do not sign up until you hear this issue has been resolved. These issues make the service useless.
If you want a VPN that does the job, PIA is probably as good as any. But don’t believe that all the features they advertise actually work. A network management tool that automatically turns the VPN on when connected to an untrusted network would be great. I’ve tried it on half a dozen and it’s never worked once the way it’s supposed to. It has to be manually enabled, same as it always was. PIA, remove this “feature” if you can’t make it work.
After new update it always disconnects from VPN when switching from cellular to WiFi and vice versa. The VPN kill switch also does not even work anymore.
Their response below shows how clueless they are: “Bad customer support? Contact customer support!” “Fox stealing eggs? Hire the fox to guard the henhouse!” Sheesh. I asked over and over again for a manager to contact me, and ... crickets. Their response below helps prove the point that they do not want to admit or cannot even comprehend what the issue is — even after the explanation in my review and after dozens of emails back and forth with their customer “support”. Dealing with them is like dealing with someone who denies that something as plainly evident as gravity exists ... and then (after arduous explanations of what should be presupposed) having them still deny it over and over again — despite it being evident to anyone with common sense. They play dumb so as to not ever issue a refund. They are glad to steal mistakenly duplicate payments. ————- Let me moderate my comments below (===). I cannot impute to the entire company the actions of a couple of retarded “customer support” reps unless the company condones their actions. Basically I wanted to renew my yearly subscription at the end of 2018 and tried via the PIA app to renew and it didn’t work via PIA’s in-app purchase (no credentials sent and “pending” for days), so I made the purchase directly on the PIA website while also sending a support ticket to PIA asking them to not bill me for the “pending” in-app purchase that did not work. The in-app purchase however still processed about 6 days later resulting in a double charge (about $80) for a yearly subscription. When I tried to “report a problem” with this in-app purchase, Apple’s automated system kept referring me back to the developer to resolve this issue. I contacted PIA. The issue was plain as day and evident, but the customer support at PIA pretended it was not evident and would not credit either one of the two charges for only the single subscription I wanted. After many email exchanges (you cannot call them) displaying unbelievable idiocy or dishonesty on PIA’s part (denials and evasions of what was plain as day), I then finally in desperation reached out to a live person at Apple who — unlike PIA customer “support” — immediately saw the plain-as-day problem and immediately credited the in-app App Store purchase from PIA. The PIA customer support agents apparently need a good flogging 😉 for being either liars or idiots, and then fired. ============= (previous review below) That says it all. Their customer support is seemingly populated with no one but idiots, liars, or cheats. In my experience it is despicable company without an ounce of integrity. Been a customer of the service for many years, but after my recent experience with their “customer support” I could only in my opinion dissuade anyone from doing business with them. Unbelievable.
I’ve used 3 or 4 VPNs over the years and this works fine for me.
Seeing how you've evolved the software, for this security "illiterati" can easy see many issues I've been having disappearing and improvements to the complete experience of a a more secure mobile lifestyle. Here's to fighting an uphill battle, cheers!
Have their been any thoughts on adding a widget option to the app, just a quick way to make it easier to turn the VPN on and off? The app is great, I just wish that their was a quicker way to turn the program on and off versus always having to open the app!
Never had a problem. Has been my go to VPN for the past 2 years. Awesome service ever since 👌 Update: to all the negative reviews out there - there’s a ton of options to tweak to make the connection more stable. In fact, this is the only VPN service I know of that offers 3 different options (IPSec, IKEv2, AND OpenVPN). EXPERIMENT!! Not all Wi-Fi is the same. Try changing the connection options. IKEv2 is usually the most stable with OpenVPN coming in second. With the latter you can even change the port number. Maybe stop complaining and actually try to do some research. I’ve had this app for over 2 years and it’s never failed. And for those very strict environments there’s always the official OpenVPN app with preconfigured PIA profiles for literally any situation. And before you ask - I was NOT paid to write this or am getting a discount. I’m just sick of reading reviews from people who seem like they’d rather complain than explore the myriad of connection options this offered by this service /rant