This program is difficult to use. My wife and I both use it on our joint account, but our “in my pocket” amount rarely matches. It jumps around wildly over the course of the day as well so we literally never know how much we have. It’s difficult to figure out how to handle things like using your bonus from last month since finances reset every month. It’s also difficult to figure out how to handle periodic expenses. Mint tells you how much you have left and how many days remain, so while it doesn’t give you a “daily number” you can easily divide cash remaining by days remaining. Mints balance matches for my wife and I and doesn’t have wild swings throughout the day. We feel much more confident using that program which just very simple math without any weird issues. It’s easy to see where money is and where it went. I can not recommend this program.
Not all banks or credit cards are supported by this app, therefore not all financial accounts can be added to your profile. Pointless, in the case. Downloaded and deleted the same day.
Downloaded the app and wanted to try it out but it can’t even connect to my bank to get started. Disappointing
As others have mentioned, the connections with banks/accounts are infuriatingly bad. I have not been able to connect my Marcus by GS account for a year. Support told me that this was because of a problem on Marcus’ side, but Mint handles it just fine. The features are good, but at the end of the day who cares if the features are good if you can’t get the data in. Improving the connections should be the development team’s number 1 priority in my view.
Once you link your accounts, you will frequently experience emails from PocketGuard with “Houston, we have a problem” that states one of your accounts has been disconnected. If you’re lucky you can reconnect it, but chances are you’ll keep getting an error. There are some accounts, like my retirement, that won’t even connect for a first time. It’ll tell you wrong credentials, even though I’m literally copy and pasting them from the account settings of that bank. If I can’t connect my accounts or if they won’t stay connected then I consider it unusable. Definitely not worth the paid version, at least. It’s a bummer because the analytics and budgeting features are easy to use and understand. Oh well, onwards.
As many people have said it that the app is very good. It logs for most parts of it accurately all the expenses better than other budgeting apps. However where it lags really behind is that they have not figured out a good partnership with the major banks and credit cards on how to get the synchronization perfected to be able to download the transactions seamlessly. I have problems with PNC and American Express. These are two bigger reputable institutions. I hope pocketguard really talks with those institutions and gets this fixed. If they can get it fixed which I don’t see why they can’t I will surely give them 5 stars. It’s like the restaurant has a very good atmosphere but if the food is bad somebody may not want to go back. Similarly the app is super good however if the synchronization keeps failing time to time people are going to have to decide and leave because without the transactions being able to be downloaded the app is no good which is so good in other ways. Please please fix. I am counting on PoxketGuard to come through it. Thanks
Easy to use yet very comprehensive functionality
Helps me save money
The algorithm is flawed. Because the way many peoples pay structure is set up, money earned towards the latter end of the current month is used to pay expenses for following month. Thus leading to having a negative in my pocket balance all the time. Then you have to manually play around with expense dates and pay dates for it to work. Leftover money should roll over.
Worked great and I liked the app for about 2 months. Now it refuses to sync my accounts no matter what I do.