By The Lampo Group Incorporated
I like the app but it always signed me out and transaction sync is delayed
The IT staff are either inept or lazy. After spending well over $100 for a yearly membership. My banking app updated in April. Every Dollar has not worked since. At first Every Dollar blamed my bank; nope, I have confirmed multiple times with the bank’s IT department (neither lazy nor inept) this is not the case. I have been contacting Every Dollar every couple of days since April, and each time I get the same “a few weeks.” I paid for a year membership that lasted for 3 months. Dave Ramsey should be embarrassed to put his name on this crap. At this point, I can’t get my money back and I have spent HOURS trying to get this to work. Next is trying to dispute the charge with the credit card company I guess...
This app is almost perfect. Only 1 issue that I know of, “fund” as in make this a fund, here’s the problem, every payday I budget to put money INTO my FUNDS, but the fund itself says expense or income, so I have to budget to put money into a fund, but it shows as taking money out, instead of in, if I list it as income that messes it up also, so something is off, it would be a minus from my budget but should be a plus to the fund, and it doesn’t work that way, it’s so post to carry month to month so it grows until (for example “property tax bill is paid in full”, because I’ve been saving all year for it. This is actually not a new issue, either it’s not explained well enough or it’s not working as it should. The please help me get this resolved.
Update: I decided to give the app another chance, so I reached out to support to see if there was anything they could do about the fact that I couldn’t connect to my banks. On one bank, the problem was that my bank had made some changes to their website making it harder for them to connect, and their engineers were working on it. That’s obviously not the app’s fault, so I don’t blame them for that. On my other bank, they offered no solution but said there was nothing they could do, and asked me to make sure I was using the right login credentials, which I was, because I was having no problem logging in to the bank’s website outside of the app. So the verdict is that app is still unusable to me, and support either can’t or won’t fix it. I’m disappointed because I really hoped this app would be helpful. ******************* When I first downloaded the app and started setting it up, I was so excited about it. I thought it was really going to help me. I was ready to pay the $130 for the upgrade and started the trial so I could link my bank accounts. But neither of my bank accounts would link, I just got weird error messages, despite the fact I knew I was using the right login credentials. I’m not about to pay $130 for an app that doesn’t even work right. I could contact support, but just the fact that I have to do that in the first place for two separate banks makes me not trust that the app is well-built enough to be worth the money. I guess I’ll be going back to Mint.
I love how simple this is and how it keeps you on track with your spending.
Love to see the new interface for the iPad, would love to see landscape support. Thank you for this great app!
Having continued log in issues with bank
I changed some of my expenses to funds so I could track them but 2/3 aren’t working correctly. They don’t count the payment to the fund if I add it as an expense and double the amount if I label it as an income.
Great program but the paid app’s lone advantage is to feed transaction data from your bank to the app but it’s ridiculously unreliable. When it successfully establishes a connection to your bank it’s a great experience but unfortunately that’s a rare occurrence. For $99/yr this feature needs to work ALL THE TIME.
I used to really love this app and using it to track my budget, but lately I’ve been having so many problems with it. A bunch of my transactions have been coming through with duplicates. I’ve checked my bank and it’s not coming from them so obviously the app is having some issues. Would love this to be looked at.