They sent me an email with an offer for yearly subscription for $60 and then the website cannot take my payment and so I can't avail the offer. I call their help desk phone number and the guy is less than helpful and just kept repeating the steps of clicks I have to do to sign up. Such liars and thugs!!! Never buy this!!!
No update on Vijay tv program
The app & tv series are okay sometimes they mess around with the upload times but it’s understandable. What I don’t get is why no one reached out to me when I sent several emails stating how my account was being charged twice in a row for same services. They didn’t do anything until I called up my bank and canceled my debit card and kept my credit card number same. It happened 3 months in a row before I caught the mistake. Charged my Apple iTunes and my debit card. Same on you guys
Though I would say that I am no 100% satisfied by the app, I would still rate it best when compared to others like voot and see
1. Showing the cricket and other famous shows thumbnails they attract customers to subscribe. 2. There’s no exact content listed what they offer for the subscribers. 3. Few idiotic films they never update new movies. 4. They also advertised saying subscribers can watch cricket, later after the subscription I realised it’s not live just a recorded version which we can watch on YouTube for free( up to my knowledge because the app user interface is the most pathetic thing I don’t even want to write) Finally the conclusion of this app is just a messed up subscription with 90 odd $$ feeling extremely bad rating this with a single star hope I would rate 0000000.
Video quality is poor
Amazingly horrible customer service. They don’t call back. They email back with no detail to follow up. As many customers said they take your money and don’t provide the services
Looks like the hd format is for namesake. Streaming gets struck when hd format is selected and it gets back to low quality streaming. Also I didn’t find an app for TV. Doesn’t cast to roku tv. You don’t get to watch cricket or movies in hd quality and not on TV. This review is from Florida. Not sure about other states in USA.
I subscribed using the promo code that they had sent which included amazon gift card. Received a confirmation email about the subscription. 2 weeks later, I don’t receive any amazon gift card and I am unable access the content. I call them and they say that I was never subscribed and that they now cannot honor the earlier promotion that they had sent. They had done technical glitch at the time I had subscribed. Seriously?? Update 3/12/2019 - I reached out to the hotstar support as per their response on this review. That didn’t help either. They blatantly mentioned that it was a payment failure in their end and that now they cannot honor the earlier offer. They didn’t make any effort to reach out to me. They just removed my access. Very poor customer service.