Love this show, a friend recommended it to me, so I’ve been binge watching from season 1 on my NG app. Thx, the show is so addictive and fascinating.
When I log in using my VZ FiOS account, the NarGeo programs are locked. NG Wild are still available.
I can’t even get past the first title screen. It just freezes.
(Update) They fixed it! Thank you :) The app works like a charm now. Complete overhaul, and they even fixed the pixelation that I used to see for a few minutes after every commercial. Now my only suggestion is that the scrub bar pop up immediately when we tap, instead of the artistic (?) delay. But I think I can live with that. Good work, devs! [This app has always been slow and inefficient, but I’ve put up with it to watch my one show. But as of this week, I can’t use the app for more 2 minutes (literally) before it crashes, doesn’t matter if I’m watching something or navigating. Obviously this makes it utterly useless. If it doesn’t get fixed soon, I’ll be deleting it because the empty space on my phone has more value.]
Makes me log in and find my tv provider. Daily. Sometimes hourly. Sometimes I have to get a new password sent via email!!. Even though it “remembers “ me. Clearly by seeing the show I was watching and even where I stopped watching during the episode. Ads ARE RIDICULOUS. 4 or 5 ads at 30 seconds each. Up to 8 ads per 43 minute show. Hate this app. But have no choice on my iPad so what do they care.
For a major TV network this is a very poor excuse for an app. It’s EXTREMELY slow to respond to any touch features and can take a solid 5 seconds just to pause the show. It’s long enough to make you think it’s not working so you press it again and then it clears the screen of all features forcing you to start that all over. Now you’re 10-15 seconds past where you want to pause and looking at first rewinding before pausing. And there’s no FF feature, which is incredibly annoying when you’re trying to binge watch a show and have to spend two minutes watching a recap of the episode you just watched. I don’t understand why some network apps are so fantastic and some are like a 90s high school programming beta project. In 2019 it’s inexcusable to have network apps that are not top notch. Thankfully I don’t watch much on Nat Geo but this app makes me want to watch even less.
Watching Wicked Tune OB weekly on my iPad then all of a sudden episodes locked. Create an account whoa if all the info they require isn’t shared then why do you need it? Goodbye Natgeo don’t the aggravation or invasion of privacy. The 4.7 rating seems high based on reading the ratings!
Your app used to be fantastic. My kids and I watched it every day . We can no longer log in even though nothing has changed. I just deleted the app it’s so frustrating.
You cannot finish a show when the app ask you to login again with your TV provider!! What can change with your provider in 20 minutes???!! I thought that AMC was bad, this on is by far the worst!!
The original Nat Geo TV app (pre-Disney) was fine and it didn’t have the TV provider login page constantly refreshing. This new post-Disney update of the app is a real pain. The login page is constantly refreshing itself. I can login to the app with my regular sign-in but it keeps refreshing when it comes to the TV provider login. If this doesn’t get fixed soon, then I’ll just have to delete the app and watch all my Nat Geo stuff on Hulu instead!