I used a YouTuber promo code to receive a free trial month. During account creation it stated the code was validated. I ended up canceling a few days in because the app was so frustrating to operate. Well a week in and days AFTER I cancelled my complete subscription using their provided instructions for cancellation, my bank notified me of a charge for my cancelled subscription. So two issues with that, I already cancelled in a timely matter so I shouldn’t have been charged at all but more so the month trial still wouldn’t even be NEAR time to charge me regardless. That’s just so, so shady.
What more can I say
So it took me way too long to notice this. But I received a notification that my card was declined. No big deal because I recently changed the address on the card and must have forgotten to update it. However when I went to look at my bank statements I saw that I was being charged through my iTunes account and on my debit card as well. When I reached out to customer service, Julia is apparently the only person in customer service, she just kept giving me the same answer “which subscription would you like to keep?” Well Julia there is only one subscription but I am being charged double! Then she sent me a link to cancel the iTunes subscription! I want my subscription, I just want someone to tell me why I have been paying double for almost a year. How do you even sign up for two accounts!?! Wouldn’t your system alert you to the fact there was two accounts with the same email. I am just amazed at how unhelpful they are.
I absolutely love the obscure and generally under-appreciated titles on here. It’s wonderful to see movies and TV series that both time and other streaming services have forgotten. However, there are some technical glitches (like syncing with Apple TV and other Bluetooth devices) that could still use some fine-tuning. They also have a tendency to delete less-than-positive reviews about their exclusives or original content. They claim it’s because the reviews contain profanity or spoilers, but that’s not true. They’re just trying to control ratings to improve viewership of their products. But hey, it’s the only app you can watch Joe Bob on, so they’ve got me as long as they have him.
I love Sudder honestly I would give up Netflix before I gave up this service. If you’re a fan of the horror genre this is the app for you.
Enjoy the service, but a few notes on the app itself. I'd like to be able to resume a movie I was previously watching. Also, a history of what you've watched would also be useful.
I love this service. I will be a loyal subscriber for the foreseeable future and the selection of movies is grwat
This is really aggravating. Apple TV keeps losing my movie progress so I have to fast forward on almost everything I leave in progress. Even if the device is refreshing the app due to memory management house cleaning the movie progress shouldn’t reset. Other streaming apps do not have a problem like this one.
Finally a home for all horror fans!❤️
Is like going into the horror section of the video store when i was a kid