Shudder is great if you’re into thriller and horror films. The service works well with no errors in streaming. The one problem I have with the service is that when you write a review it doesn’t appear to show up. If they fix this problem I will bump up to five stars. Bravo Shudder!
First it would t recognize my email address, had to contact support. Now I’ve actually subscribed and it won’t let me watch anything, just continues to tell me to subscribed. Now I have to contact support again. Way too many bugs on this app.
I updated the stupid app and got logged out. I can’t log in and restore my subscription that I have through apple. It says I need to make a new subscription even though I have 3 weeks left in my apple subscription. Sooooo annoying.
I get charged like usual every month but if I don’t go through prime I’m not watching, which is not only unfair but also unusual. I love what I’ve seen so far but my selection is severely limited.
I paid the subscription again and it’s still not working so I’m going to delete it
While trying to sign up for the free trial, it attempted to charge me 25 bucks immediately. Cannot do the free trial without money is absurd!
Warning: The App does not work on Apple TV. I signed up on my phone and when I went to log in to Apple TV, it said I’m already subscribed followed by the dreaded, “Oops something went wrong”. I’m a huge horror movie fan but this is broken.
I am a big fan of horror!! So to have an entire streaming service to watch nothing but horror is amazing!! I love this! One thing I would implement is that on my other streaming apps we have the option to download things for offline viewing and I would love if that feature was available on here, I do a lot of travelling back to my native land of Jamaica and would love to be able to watch my shows and movies offline, other than that this app is amazing!
How do I cancel my account because I don’t wanna be charged every month?? Please help
I have been a long time on and off Shudder subscriber, cancelling once getting thru everything new and restarting when I saw new things. One day I decided to cancel and was promoted with a free month to stick around, which I took. I didn’t cancel before the end of that month, and was continuing to watch content under the impression I had simply been put back on my old monthly billing cycle since I hadn’t yet cancelled. About 2 months after the free month, I went to cancel again only to see they had actually restarted my subscription at an annual billing rate. They changed my billing terms, pulled almost $60 from my account in the middle of a pandemic, and when I asked for an adjusted refund with the months used deducted, I was provided with a screenshot proving I had been using my account and that these were terms I agreed to. I think it’s beyond sneaky to offer a free month and slip in a complete change of contract, and then do everything in your power to keep someone from recouping their losses. I enjoyed Shudder and would have continued to subscribe on and off as I had been doing, but once the annual cycle is complete I’ll be continuing my crusade to let everyone know this company cheats its loyal customers out of large chunks of money in the most desperate of times.