Parents I work with describe me as responsible, detail-oriented, and creative. However, SitterCity has decided that I am banned from their site before even applying for a job, I was told and I am banned from ever signing up again. They will not tell me why, but will only rudely post their terms and agreements to me. I may have failed the background check, however, background checks have never been a problem for me before. I sadly see this app in a different light now. I’m not sure what their goal is, but it is not to support sitters and local families, because they have made me feel ostracized from the babysitting community for unknown reasons (and will not be refunded). No matter how I look at this experience, I feel that SitterCity was unfair to me. — I used this app previously, and one thing I remember that made me stop using it, was that I received a negative review from someone I hadn’t worked for. Reading through the reviews on the App Store, I see that it is a problem. There really needs to be some sort of question flowchart before someone reviews you to see if they are really in a position to give you a review. There is no way to remove these reviews, although they are clearly too easy to write (should be easier to remove if that’s the way it is). I will be reflecting on this for years to come; how did I get banned on baby sitting app? Feels like I did something horrible.
Poorly vetted sitters. Non responsive. The only sitter I booked canceled within 2hrs of the booked time. All other “prospects” appeared fake. Total waste of money and lots of time
I shelled out 40 bucks for a subscription, and our post requesting help has just been sitting in limbo. Meanwhile I don’t see any way of getting support. Inexcusable given the steep price tag. Buyer beware.
This app is a 100% a paywall app. You can post a position but you cannot see any applications until you sign-up for a membership of $42.99. Absurd and a complete waste of money.
So for some reason, the format for the license portion is already decided. Meaning that unless I have a horizontal license, I have to pay a fee to be able to apply to jobs. I live in GA state and our license (at lease mine) is vertical. I wish I can just take a picture regularly instead of there being an outline for a horizontal license.
Was excited to try this app, posted a job offering and got my first applicant! Great! Only to find out that in order to reply to the applicant, I have to upgrade to premium which is almost 45 DOLLARS PER MONTH. That is absurd. What a waste of time.
I used this app as a caregiver to pick up date night jobs while I’m in school full time. I was pleased the first several months of use until I was offered a motor vehicles background check. The background check picked up a minor traffic ticket. Unfortunately, this set off an irreversible ban from the app. They also sent a vague message to everybody that ever booked a job from me saying I was banned. This unfortunately removed a source of income from me and seriously threatened my reputation. Beware to any future sitters: if there is anything at all on any background check, no matter the magnitude, they will ban you. They also have terrible customer service. Do not recommend.
I have tried many babysitting sites and this one is the BEST. I have found many wonderful families to sit for and never had a bad experience. I do wish for the app though that when a parent messages you, you can see the job that they posted directly.. Other than that, the app is great and i am super grateful for sittercity !!
I paid for a background check so I can find book a sitting job. I paid for the basic one and then it kept showing and telling me to pay for one I emailed someone from the app and it said to just try and in a couple hours.
One of the best , thanks sittercity for this amazing app