So I bought and paid for the whole 30 plan on this app. Received email confirming my payment. Tried to log in, and it’s telling me my email is not found, even though it populated when I went to sign in. I can’t find any information on how to talk to someone about this, since now I’ve wasted more than a day of my time. Super frustrating.
I set everything up online using the website, including types of food I wanted to exclude. Had a great meal plan, then I logged in using the app and it made me go through the entire set up process again and changed my entire meal plan. That was pretty frustrating. The service itself is great, though.
I followed the guide for canceling the subscription but the subscription doesn’t show up in my Apple ID however a payment still came out of my account for it I am not using the app and I do t know what to do to cancel please help.
I have trouble eating all three main meals of the day and with an active lifestyle, Ive run into trouble. RealPlans has helped me plan my meals beforehand to fit eating into my schedule again.
I attempted to buy an annual subscription last year - for some reason it didn’t go through. I was never able to login and support said I didn’t pay. I had to fight with Apple AND PayPal to get a refund and was a horrible ordeal. I decided eff this, the app isn’t worth this hassle. I got my money back and never used the app. Now, a year later, they KEEP trying to bill me, never mind that I never was able to login or use their crappy app to begin with. They also don’t show up under my subscriptions on iTunes, so it’s not like there’s anything to cancel. This is a SHADY company that 100% is trying to steal money.
This app is an absolute joke. I tried to get the 14 day free trial and it literally just goes strait to the payment page. Now I’m trying to delete my payment info and I’m unable to because the app requires at least one payment be made. What a dumpster fire.
My payment on the app did not somehow get to real plans and now I was told to purchase the plan again and iTunes should not charge me? If your app can’t take payments from Apple properly why offer it? What a rip off!
It autorenews without warning, even if you have cancelled.
Getting instantly updated meal plans, recipes, and shopping lists that fit our crazy assortment of allergies and preferences has changed our lives! We went from eating out 3 or 4 times a week to rarely doing so, and love the food so much more. You can also access your account online, I actually prefer looking everything over and taking advantage of all the options there, then using the app to shop and access my recipes in the kitchen. But you can do it all on the app as well. Customer service is super responsive!
Beautiful setup. It’s nice to look at, user friendly, easy to navigate and makes doing Whole30 SOOOO much easier. Especially as a busy mom of two under two who is desperate to be healthy but can’t quite muster the brain power to find recipes, meal plan and meal prep. It does an incredible amount of the work for me, removing 90 percent of the stress involved with the age old “what’s for dinner?” question. It’s brilliant and impressive in myriad ways. My one complaint is that it stopped loading my grocery list mid-shopping trip today (first time out the gate). This sucked, but I would hate to fault the app if in reality it had to do with my internet connection :/