NOT USING IT? SELL IT. SHIP IT. GET PAID. This is Mercari. The fast and easy way to sell (or buy) almost anything. Fashion to toys. Sporting goods to electronics. All the brands you know and love. Got stuff you don’t use, never used or simply outgrew? Sell it. SELLING IS FAST & EASY. * List in minutes. Just take a few photos, add a description and set your price. * Listings are free. Flat 10% selling fee only charged when your sale completes. NO MEETUPS * All items ship. * Printable shipping label emailed to you when your item sells. Just print and ship. UP TO 70% OFF. ALL THE BRANDS YOU LOVE. * Great stuff. New and used. * Over 150,000 items for women, men, kids and home added each day. * Free shipping on millions of items. WE'VE GOT YOUR BACK. * Money Back Guarantee. Receive your item as described. Or your money back. * 24 hour customer support.
Mercari works good most of the time but I have one worst experience that’s still going on. I was not able to create shipping label for one item and contacted customer support. He checked the order and said something very rare is happening to this order, and recommended me to cancel the order and reactivate the item so the buyer can repurchase. The buyer and I followed the instruction and same issue happened again. Very frustrating. I deleted my item and relisted as a new item. Then the same issue happened the third time even with the new listing!! I contacted customer support again and he said he could create the shipping label manually so I can ship it to the buyer. So I asked manual shipping label and they asked me to try creating shipping label again with the app and also uninstall and reinstall the app? I tried them multiple times but had no luck so I contacted customer support!! And they suggested manual shipping label! Now they won’t create it for me?! What a horrible customer service. I just need a shipping label!!!
I ordered something and it did not work when it arrived. Absolutely no help from these people basically told “too bad.” Don’t waste your money or time.
I had a problem with a seller, so I reached out to the help center and had my Refund within an hour. Very impressed with Mercari
Awesome app to get buyers and sellers on the same page without any hassle!
Know that Mercari will make an effort to resolve problems concerning buying and selling merchandise. Just be patient and communicate for earnest resolve.
i downloaded mecari and sold 3 items totaling up to around $50. i transferred it into my bank account and i never received it. i contacted my bank and they said that a transaction never came through. they stole my money. do NOT recommend.
I had two items cancelled but Mercari because “I never shipped the packages” but I did. The packages were lost and then eventually made it to the buyers houses weeks later and I was unable to get paid because the transaction was cancelled. Then I reached out to the buyers to request personal payment and Mercari shut down my entire account for violating privacy settings. I created a new account and somehow they cancelled that one too. Then my mom made an account and Mercari banned her account too. Unbelievable. This company are a bunch of crooks! I sold over $1,000 within two weeks and Mercari took a nice chunk of that and then left me for the wolves. Now I have hundreds of products that can’t be sold. Mercari customer service also doesn’t exist or write back to REAL issues - they only respond to the things they want to address. This is sad. Mercari needs to step their game up and actually care about their customers and treat them like people, not items.
Awesome item quick service reliable friendly
I don’t like getting notifications on items I am not remotely interested in, have never expressed an interest in but yet I keep getting these notifications.