I used this app all of the time, but when I got a new phone it printed me to login. I never had to do this before so I created an account but it won’t send the verification code to the email I used. So now I’ve paid for an app, yes I verified my subscription is good til 2022 but cannot use it.
My subscription is currently paid up through February 2021, but the app is nonfunctional. I can’t log in, nor will the app allow me to send a password reset email. There is no email support displayed on the app. I’ve tried deleting the app, but now it won’t reinstall. I am writing this as I noticed others having the same issue. Really don’t know what to do. Have used this guide for 20 years. Now I am thinking I need to cancel my subscription and look for another guide before my auto-renewal in February. I’d appreciate any help from the developer- if someone sees this. Thanks ..
This was a great app until the last update. Despite paying the yearly fee, the program will not update. I cannot login with email and password. Even trying to reset password gives me an invalid email message. Company denies the issue and blames it on Apple and the user. Rather then help, they just suggested cancelling my subscription if I am not happy (after keeping the payment). This is very disappointing from a company that used to be highly regarded in the medical field, and one that I used as a physician for years. Addendum: deleting the app and redownloading allows updating content, but any updates require this to be done, unlike every other Apple app. There is also a bug in the app that you cannot create an account despite a button to create account. It also will not link to an account you set up via the internet either. The company's response is that it must be my fault.
This is one of the best medicine app for the resident I could recommend for all the intern and residents.
Very useful bibliography but was unable to find information on geographic range of US disease.
Good; however, way to expensive for what it is.
I would like to start off by saying that it is a wonderful app and a great resource for my first year of residency. My only gripe with it, is that since yesterday I have not been able to access the app because it keeps saying that it is “checking subscription”. I paid for the app two months ago. Once the issue is desocupes I will happily este this 5 stars
I am a novice in the field and was carrying around the Sanford book, then my preceptor introduced me to this app. It has been a life saver! I love the organization. Very simple, clear, and to the point. I love the citations linked within the text.
I’ve had the Sanford Guide book for several years, the last two years I decided to purchase through the App Store and everything was fine until a message appear while I was doing some research that says “Your subscription has expired” and I checked in my subscriptions and the invoice and it clearly says I have full access until December 2020, so this clearly a way to make you pay twice and I haven’t received any kind of help. The advices they give doesn’t work. I need you to fix this issue or give me my money back.