By Tantan Cultural Development (Beijing) Co., Ltd.
Hi! So I am not sure what happened but my TanTan account disappeared after a recent update. They now ask me to continue with Facebook, phone number, or Apple ID to create a new account. Where is my old account???? I am willing to delete this review if the TanTan management can resolve my complaint.
I made my new account and suddenly I receive this message: Note: Your profile has been reset by the administrator because it is not suitable for the community. If your profile has been reset multiple times for reasonable causes, your account may be permanently banned. If the situation above occurs, Tantan has the right to discontinue the service to the user and all the features or services exclusive to VIP members at any time without notice to the user after discovering the situation, and may even ban the user's account and suspend their permissions of use. Payments received from VIP members will not be refunded and nor will any other losses be compensated. Why is the administrator destroying my page ?
Hi use tinder instead. This app kept saying my photos doesn’t approve, it’s not real, because I didn’t pay a membership. Meanwhile there are bunch of “vip” with fake photos from celebrities and fake names, and they are on because they paid?
Not a bad app in many ways, but their photo system is ridiculous.. Vague rules about what is acceptable, then they reject many normal photos, and never give details about which rule they actually break.. No pics on the beach allowed, I guess. Now they rejected a selfie with my face clearly visible and won’t tell me what rule it breaks, just keep giving me a canned response of their big list of rules that include not upsetting the social order.... After changing photos and starting a new account, the photo verification has been under review for almost a week, and the response from support when I asked why it’s taking so long was the exact same canned response.. Just changed it to 1 star
中国软件都tm是诈骗的 疫情没钱了来不及了吗？！中国人的信誉在国外真的是臭了门子了 和那个在微信上整天打广告的rabbos一样是诈骗公司
I can’t even get my photos approved.. I’ve used the app before and now that I signed up, I can’t get my photos approved ? “Uh-oh! Unfortunately your photo failed to meet our photo guidelines. Please upload a real photo which clearly shows your face and is of just you to start matching”. Please fix your app... it’s annoying.. Make an update and fix the app..
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