Every day, millions of people search on Google for businesses like yours. Make your Business Profile on Google stand out for free and turn those searches into your customers with the Google My Business app. More than just a local listing: - Make edits to your Business Profile on your phone and see those changes online on Google in real time. - Easily add special hours, your website, and phone number to keep your Business Profile up-to-date. Easily connect with customers on the go: - Respond to reviews, message your customers, and see your followers in the Customer Tab. Share with customers what makes your business unique: - Upload photos and add filters to attract customers who search and find your Business Profile. - Post offers for your product or services, upcoming events, and deals. Get insights on your business: - See insights on how customers find and engage with your Business Profile online on Google Search and Maps. - Receive real-time notifications and updates to keep track of your customers on Google. More features on Google My Business: - Create a free, mobile-friendly website that works hard for you in the app.
Frequently freezes when I’m trying to respond to customers.
Google is so important to a new start up business survival!
My clients are posting reviews but they’re not showing up it’s very frustrating
Obviously an important part to any business. The app is pretty good overall but has some flaws. I wish a link would produce a picture associated with it like LinkedIn and other social media apps. With this app you have to add a link and a separate pic. The whole posting process seems a bit more clunky than other social media apps. Also, when I click on the app it says review my page for updates. There is a submit button at the very bottom. It has never worked on my iPhone 10 or 12. If it tells me to add a cover photo, it never seems to work. If it does, no idea of what it will look like. There is very little feedback from Google. Also, there is absolutely no customer service from Google unless it’s possibly revenue based from Google Ads. While I don’t have any bad reviews, I see other good businesses get a 1 and clearly that person has never done business with them. Try to get that removed or talk to a human at Google and it won’t happen. I’d bet a $100 that they don’t even look at these reviews.
I posted pictures of product and I got booted for it. It was simply a saint Andrews cross, and a pleasure chair. I sell BDSM equipment. It’s my product. Removed Without notice, without reason, without possibility to give my position on the matter.
Their rating on Apple apps is a lie. If you read through the reviews there are A LOT of one star reviews with the same issue I'm having, being suspended for no cause given. Not only that, but my reviews aren't even showing up on Apple apps review. I will be finding alternatives to all Google products and suggest y'all do the same!
No live customer support, only through email. My business was flagged for “quality” reasons followed bye an explanation that it may not comply with Google my business guidelines. I’ve read over them I have watched the video and everything complies I have not even had to change anything. As far as I can tell it’s all done right. When contacting Google my business by filling out a form and submitting it. I receive an email with the requirements of what I must provide in order to prove that the business belongs to me. I submitted an LLC and my business is a service area business so I do not have a business address or storefront. This should not cause a problem as according to Google my business all you have to do is comply with the guidelines. Steel I am not getting an answer or reason or help in order to resolve this issue of my business being suspended. If I could talk to a live person that could walk me through each and every step together we can get it done. There is no reason why my business should not be allowed to be reinstated. It should not have been flagged in the first place.
It’s effective for communicating. But it is not convenient that our potential customers can add a date in their quote request. By default, it would be nice if it was at least 2 weeks out. Facebook business suite does have a way to edit this feature. So I know it’s possible. Other than that, it is useful.
During tough times I asked them if I can spend only $20/month in advertising, I was sent automated email. I am sure all employees get shares or options or RSUs. A link to FAQ which has standard answers or AI to help support who feeds you!! Wow! You can laugh to the bank, but it’s bad Karma. Now they cancelled the account because I could not spend any money. Why don’t you let us spend some and not at your terms. Your stock almost tripled in a year not out business. Ruthless!!
This app gives people with nothing better to do in life a way to try and damage your business. Google doesn’t care if they aren’t even a customer. Google contact help is incompetent. Enjoyed using the app until I realized Google is political hacks or personal vendetta driven. Avoid using and look for alternatives.