Google My Business

Google My Business

By Google LLC

  • Category: Business
  • Release Date: 2014-06-29
  • Current Version: 3.4.0
  • Adult Rating: 4+
  • File Size: 185.10 MB
  • Developer: Google LLC
  • Compatibility: iOS 10.0+
Score: 4.5
4.5
From 17,211 Ratings

Description

Every day, millions of people search on Google for businesses like yours. Make your Business Profile stand out and turn those searches into your customers with the Google My Business app. - Respond to reviews, message with your customers, and see your followers in the Customers tab. - Make edits to your Business Profile and see those changes on Google in real time. - Upload photos, create enticing offers and share what makes your business unique. - See in one glance how and how much your customers interact with your Business Profile right from the app’s Home tab. - Get real-time notifications to know when a customer connects with your business on Google. Focus on what you love and rest easy knowing that Google My Business is on the clock helping you get more customers. - Manage multiple locations from one dashboard, and invite others to manage your listing.

Screenshots

Google My Business ScreenshotGoogle My Business ScreenshotGoogle My Business ScreenshotGoogle My Business ScreenshotGoogle My Business Screenshot

Reviews

Great app for business

5
I recently discovered google my business and could not be happier! The app gives me immediate feedback by notifying me when someone leaves a review . This gives me the opportunity to respond quickly. Also the stats provided are a great help to us.
By cfdatl

Love it

5
Very good to get your business on the markets
By Real Unidad Music

Does not give you full control over your business !

3
I like this app but it is not fair that you cannot delete pictures you do not want to represent your business! When I post pictures it puts them in the “Posted by customer” category and I cannot delete them! I run a makeup artistry business and I like for my pictures to look a certain way to represent the work that is being done ! You all need to fix this ! It’s such an inconvenience and is not fair to business owners!!
By I_livemakeup

Horrible for small business owners

1
App does nothing to help small business owners; such as deleting bad fake reviews from disgruntled, previous employees and folks that will complain about anything. If I could figure out how to get my business completely removed from Google My Business, I would most certainly do so. Verification process was a nightmare, I have many of the the same issues as other reviewers, wish Google would listen to us but not expecting them to.
By stables and trains

User Friendly

5
User friendly
By DiogenesDuzoglou

Owner

5
I’m Totally Homo for my Google business I love it
By KELLYTHEHOOD

Location setting

3
Not able to turn off our street address being shown to public. We have no physical office space. We build on job site. This is unsafe & not practical. Not every business sells stuff from a store
By bluefin g

Orangevale Barber Shop

5
Best Barber Shop anywhere!!! Old fashion, very clean, super nice Barbers and awesome hair cutters and great prices!!! The Barbershop has been established since 1966, it’s family owned and run. They do an awesome haircut and beard trims. Family friendly, kids are always welcome! This is a 5 star shop and thankfully we found it. You come out feeling like a million for so little. We love this old fashion Barber Shop!!! Thank you Will for an awesome job once again!!!!!!!!!
By Leahloya

Need more control

3
Would like to see the addition of a description next to hours of operation. We own a business that is open for both private parties as well as public times. Presently we have to list that we are closed when private groups come because it is not open to everyone. Can be confusing. Also more control over photos posted would be great as well as reviews
By Flip oo57

Google Discriminates against service-area businesses.

1
I’ve run a mobile service business in my area for over 20 years. My mailing address is a box at the UPS store where all of my products and equipment are shipped. I never had a problem using that address as my official business address on my Google business listing until a few months ago when Google changed their policy, prohibited using addresses like that. I was forced to change my address to my home address and then hide the address so that it could not be viewed. My home is in a small town and hour away from the large city where my business is conducted. As a result of this change, my business has totally vanished from Google and Google maps, unless you happen to be in the small town where I live and search for my business category. Even though my home address is hidden, it still causes me to appear if you’re in that town searching for a business like mine. I’ve entered all the ZIP Codes as requested, so if you do happen to find my Google listing it shows a map and the entire area that I service. The problem is it’s virtually impossible to find me on Google or Google Maps anymore. I called the toll-free number for google my business set up multiple times. The very nice people at their Offshore call center constantly try to get me to find settings that do not exist on the Google My Business mobile app. I’m still waiting for them to email me the instructions that I can carry out once I manage to go find a laptop or desktop computer. I’m also told that I have to constantly upload new content to my Google my business listing if I want my business to be found. I never had to do anything like that before, it was always easy for people to locate me, and because of my excellent Customer reviews I got lots of phone calls despite not having top search ranking. In the large town where I do most of my business, there are perhaps 10 or 12 other companies I compete with, all of them show up on a Google search or on Google maps, I no longer do. Not even at the very bottom of the list. According to someone at Google named Tom Prichard (SMB Product Lead for Google My Business), google’s recent update is supposed to help small service-area businesses by directing customers looking for them through Google or Google Maps. It’s a total, colossal failure and their phone support is basically worthless. I strongly suspect that this is really a scheme to force small businesses like me to spend money on Google Adwords if we want anyone to find our business using Google. Being discriminated against in favor of storefront businesses does a disservice to customers.
By UberFilmsLtd

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