Purchased logbook four years ago, and have renewed my subscription three times since. Assumed that the $75 fee would provide a backup of data on the Log Ten Pro website. After my iPad was accidentally erased, I attempted to retrieve my logbook entries from Log Ten Pro...THEY DON’T KEEP THEM! I was instructed to retrieve information from my iCloud (which I also pay for separately). For some reason, only the first year’s worth of logbook entries were saved. It seems that some setting in the app must have changed when I renewed my subscription, and not a single entry was saved after that. I was told that I must have changed something in the “settings” part of the app. I DID NOT...there would be no reason for me to even go into the settings, as nothing has changed on my end...same airline, same plane, same position, same base. So, for no apparent reason, I have lost the last 30 months worth of flight information. Not sure what you get for $75 every year. There are many other logbooks out there that only require an initial purchase to use. I would choose one of those and save yourself hundreds or even thousands of dollars over your career. You decide!
Don’t get to comfortable,they wil “upgrade “you to death... My older version email isn’t even recognized anymore. I don’t know anyone who trusts these guys any more. ForeFlight includes a logbook and they have integrity.
I have tried contacting your company for help and support on your product on 5 separate occasions and have yet to receive any services what so ever.we pay a lot of money for this product, especially for it’s supposed user friendly nature and customer service. Needless to say, I’m not impressed.
This logbook is perfect for the professional or general aviation pilot. However, there are still a few features I wish it had. For instance, if only Logbook Pro was web based as well. It would then be in a category by itself. Being able to access my logbook anywhere via the web is a bonus that would set it far away from any competitors. Also, it would also be neat if LogTen Pro could track your actual course of flight and display the entire flight path at completion. I know that’s asking a bit much, but, the logbooks in Garmin Pilot and ForeFlight do it. Nevertheless, LogTen Pro is well worth the subscription and by far my favorite logbook app.
Very good app, just the auto fill feature of Dual received is annoying.
Best logbook by far . . . . . . .
This is bad, for how much this costs, I expected a much better UI. Utter trash, difficult to navigate and use any of the functions it boasts about. Please improve
Every single time I try to add a flight from Foreflight it wants to back up. So i either have to back up or go through 3 clicks to add a flight. Absolutely ridiculous. Thought Id give it another try since so many flights are on, but I need a better app to import 3 years worth of data. This think is awful. Dont waste your money. I have read the developer response to to the complaints about subscription pricing. The amount they charge for features added compared with the original outright purchase is a joke. Not worth the subscription fee. Also, beware if you upgrade your ipad or iphone. The transfer from version 6 never did work and now I have lost a years worth of flights again. Time to go back to paper.
Awsome app love this logbook
Hi dear.its so funny when I’m LogTen user why each year I should pay full charge as new member.i think it’s better make some way for members just pay improvements if they can’t do anything’s more par year.