Been working with the Tech support for a few months to figure out why the app and GT2 unit don’t work. Mostly just excuses and not much action. Multiple tickets submitted with slow response or just additional requests for info. Don’t bother.
I get to the course and try to get the app to connect to the internet and sometimes it works but most times it doesn’t, there’s a clear sky and other sites on the internet are working So it’s very frustrating to pay for something you can’t count on.
I have a iPhone 11 and for a year now app has not worked correctly. Once idle for no more than seconds it goes back to you having to pick course and hole. Waste of time
This application is no longer usable after the iOS13 upgrade. When you start a round then play a hole and go back to the app to log your score you have to re-sync and “continue round”. The app no longer seems to keep a connection to the central SkyGolf website during your round. Don’t waste your time buying this app until they fix it.
Since IOS13 impossible to use the app. They have my money on a multi year contract and I have an app that crashes between every shot. There doesn’t seem to be any sense of urgency to fix this issue. Now using Hole 19 till they fix the issue. I have been using SkyGolf products since they launched. You would think that as the leader in the category they would do their best to stay competitive but I guess not.
If you have an iPhone running ios13, the app is useless! It crashes every time you're not actively using the app... which means IT CRASHES AND YOU NEED TO RESTART IT 60, 70, 80+ times per round! You can see from the other reviews/comments that they are aware of the problem and they’ve done nothing about it. They don’t update course changes either!!!
With release of IOS 13, app now crashes every time screen goes to sleep mode. It’s obvious SkyGolf wants to sell you their hardware and will not support users of their software on mobile phones (app not updated in 2 years). I have 1-1/2 years left on 2 year membership fees but company will not offer any kind of refund. Very frustrating that this app is still allowed in the App Store.
After taking a couple years to fix the application crashing every time I attempted to enter a score it now restarts fresh after locking the screen as other users have mentioned here. This started happening after the iOS 13 upgrade. I called tech support and they said they hadn’t not heard about this. I guess they don’t read these reviews?? They instructed me delete the app, reboot my phone and then re-install. I did this to no avail... as I expected. SkyGolf, do you plan on fixing this before the spring so we can enjoy it?
when iPhone screen turns off, the app will also be disconnected. after turning on the iPhone screen , i will have to start a new round or press the Continue button and it will take 15-30sec for SCM to be ready. Location service is set to Always and GPS running in background is enabled in SCM iPhone Override is also enabled .
The application restarts after the iPhone screen has been locked. Started happening after the iOS 13.x updated waiting on a update.