We have a paid subscription and it’s Saturday. No hard copy paper on Saturdays. You tell us to read the online copy. Guess what, we are not able to sign it today. You did not inform us that your new policy is no service on Saturday. Greatly disappointed in your customer service.
Great content by sections
This app could be great, but I wouldn’t know because it’s really hard to actually use it without first having a newsletter prompt pop-up that I have to decline. This is followed by an offer to subscribe for $.99 for 3 which would be a great offer, except that I AM ALREADY A SUBSCRIBER!!!!! In fact, this is DAY TWO of my one year subscription and the fact that I have to decline this offer is simply asinine. I’m only paying $1.06/month and I feel like I overpaid for this lousy experience. Once you get an actual news article, there is a steady stream of ads and surveys o the extent that there seems to be a 1:1 ratio of paragraph to ads/surveys. I would pay $4 or $5/month for a better experience, but I am seriously so disgusted I’m considering canceling my $1/month subscription. I can’t even believe it, but I simply can’t get to the news on this app without the deluge of interruptions. I have to wonder if anyone from Gannett has actually used this app and compared it to other news apps???
News arrives quickly and has value!
Love the Xavier Basketball coverage. Thanks
Pay to subscribe, and ever time I open the app a pop-up asks me to subscribe. This isn’t even counting the other annoying pop-ups asking various other crap I don’t care about.
...even though i already am and i am signed in.
I reluctantly paid for the premium subscription to the app, thinking I would be able to manage the notifications. Even if you pay, you still can’t manage notifications and prevent subscriber only notifications from coming through. They put out a lot!
Whenever i log into the app it does not hold the login and tells me i have to log in again and still does not work for my subscription. So cannot read the subscribers only stories online via the app. I have to go to the website and read them making the app useless 😡
Too many pop up’s. Hard to enjoy reading without being harassed by “ do you enjoy the enquirer?”