I have had Booksy for my business for the past year. Always was happy until I started having major tech issues weeks ago. Usually solves quickly but now I’ve not been able to check my clients out and charge them for the last 4 days. Slow response time and Martina hasn’t helped me at all. Just saying it’s my fault. But the tech team had to fix this same issue for me before. They are also super slow to send my income to my bank account and they send it in a trickle. You have no way to know what services you’re being paid for. I’m looking to switch as I also don’t like having to pay 3 different fees for the same one service. $29.99 per month , $.30 per service and also 2.9% per service. It’s getting costly.
I was convinced to switch over to Booksy from Vagaro with the promise that it was the same except it took deposits. I had more no shows than ever as my clients were not receiving confirmation texts. Viewing my schedule was far more difficult and there were constant glitches. I was supposed to receive a free month for all of the errors but was then charged. When I asked for the app to be cancelled (because there’s no way to cancel the app without a rep doing it for you) a representative said it was taken care of. Two weeks later, I found out it was not! If you are a very booked colorist with huge appointment blocks, this app is not ready to accommodate that. Hopefully it will clean up eventually. Until then, i’m back to clean and easy and $5 cheaper Vagaro.
Work awesome really convenient for barber and client!
Efficient and easy to use.. great for time management
the application is the best because it helps you to focus on each client without the distraction of the calls or texts and the best thing is the customer service they have, Rossy was the one who Help me and she answers me if I call her or texting including on her days off, the best customer service I've received, Thanks Rossy, Thank you Booksy
I’ve been using booksy for 2yrs and I love it!
Great app to use to book and schedule appointments for your business! You can even do quick sales through the app for walk-ins as well!!
I was literally about to hire somebody to book my appointments when a barber told me about this app. Now I’m able to not worry and work peacefully on my clients without any interruptions. Has drastically Cut down my texting time. I’m so happy I found out about this thank you!!
It’s like having a Virtual assistant.
Coolest App Ever ✈️💈 #FlyBarbersLA