Housecall Pro

Housecall Pro

Housecall Pro

By Codefied Inc.

  • Category: Business
  • Release Date: 2013-09-01
  • Current Version: 2020.10.8
  • Adult Rating: 4+
  • File Size: 178.59 MB
  • Developer: Codefied Inc.
  • Compatibility: iOS 11.0+
Score: 4.5
4.5
From 3,281 Ratings

Description

Housecall Pro is the #1 rated field service management program built to help run & grow your home services business from the palm of your hand. Save 15 hours a week by going paperless, allowing you to work on your business, not just for your business. Scheduling and Dispatching • Easily edit your schedule from your computer or smartphone • Simple drag and drop calendar makes managing your schedule effortless • Set recurring jobs, assign teams, and schedule arrival windows • Send jobs straight to employee calendars • Update employees with automatic notifications directly to their phones • Improve communication with in-app messaging • Attach notes and photos while out in the field Customer Communication • Keep your customers coming back by sending them job status updates throughout the entire process • Automatically send customers text and email reminders, confirmations, and en-route notifications Online Booking • Missing a call doesn’t mean missing a job when you allow your customers to book you online through your website, yelp, or Facebook • Your customers will be able to book directly into your available schedule Estimates & Invoices • Create, update, and send your customers invoices and estimates from your computer or smartphone • Automatically email estimates, invoices, and receipts • Customize line items and add services throughout the job Payment • Accept cash, checks, and debit/credit • Get paid faster processing credit cards directly through the app • Send invoices through a text to let your customers pay online directly through their phone • Directly deposit funds into your bank account Marketing • Send automatic reminder emails or thank customers for their business after the job • Stay top of mind for your customers with automated postcards delivered right to their doorstep GPS Time Tracking • Know when your team’s at the correct job site and avoid miscommunications • Quickly see where your employees are and schedule them to the closest job QuickBooks Online Integration • Import job history, customer database, and price list • Reconcile payments and invoices • Instantly sync job data into QBO Advanced Reporting • Easy to use customizable reporting widgets: see what you want to see, how you want to see it • Drive business insights through easily accessible company data Admin & Security • Automatically sync all data to your secure cloud • Allow admins to track job status from the office • Set employee permissions, because not everything happening in your business is their business • Export all customer data and job information at any time Housecall Pro Awards #1 Field Service Management App by GetApp (3 years in a row) #1 Most User-Friendly Field Service Management Solution by Capterra #1 Most Affordable Field Service Management Solution by Capterra #1 on G2 Crowd Subscription information: Upgrades to a paid subscription are through an in-app purchase. There are 3 different plans, starting at $39/month, that are flexible to your business’ needs. Payment for the subscription will be charged to your iTunes Account at confirmation of purchase. The subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. Privacy policy: https://housecallpro.com/privacy Terms of use: https://housecallpro.com/terms

Screenshots

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Reviews

From one man to 5.

5
I’ve used this since I was the only employee. It helped me save a ton of time. Now I have 10 employees and we use the financing and so much more. Love Housecall pro. We’re growing together.
By ttroyshouse

Wonderful solution

5
Are used to work for a big box company that wrote out every invoice. This system is so so so much better. I’ll make that company look stupid when I go behind them.
By Strayngs

Best Service Management Platform

5
I love it.. i do everything on it.. scheduling, payments (pushes to quickbooks).. the only problem I’ve had is it sometimes didn’t push the payment or invoice to quickbooks but it was my fault for putting certain characters in the line items like / () ; as soon as I learned that, I haven’t had any problems... and their support staff is really great I do absolutely everything on my phone.. I had to log onto the computer a few times to set up certain things... It’s also really great for getting reviews.. you link it to your google business page and Facebook and after the job is invoiced/ paid, they automatically send another email or text if it doesn’t have Their email asking how the service was with a star rating they can just click right there on the 5 stars and be done, or they have the option to write something in it’s super dumb easy quick for the customer to give a review... one other thing you can set up; after the job is done, you can choose how long weeks months days whatever for a postcard to be sent out with whatever you want to say on it. You set it up once and never think about it again.. the whole thing is pretty sweet.
By Jutmastaflex

Without notice “CONTINUED “

2
Thursday at about 7:30 I received a call from my customer, asking why I refunded him. Told him we didn’t issue a refund it must be an error, but I would look into it. Well logged into the app, and sure enough. Without any notice, they decided to issue a refund, without first notifying myself or calling the customer, to verify if the transaction was authorized. Just decided soon themselves to send the money we worked hard for back to the customer, for a job we worked hard for. We had to tunnel below this home. Literally dig a tunnel by hand no machine under the homes foundation and repair broken pipe. So let’s see tunnel dug, requires manpower. Customer paid by only means he could afford. Credit card. This was thousands of dollars. Not hundreds. Not everyone has that kinda cash laying around especially during these times from pandemic. So Thursday night 7:30 refunded over 7,000 dollars a customer paid me, via emailed invoice. Today Friday payroll is due. Well sorry guys I can’t pay you for working. Someone decided to refund our money. Btw now I also have to inform a customer that we’re unable to finish his home because wait!! Wait for it!!! Someone decided to refund money a customer paid us. Without proper cause. Yep!! I was just about to upgrade my package and go full on XL online booking, online Pricebook, direct buy and ship products to customers home. Last year we did 3.75 mil in sales. Was extremely happy up until, someone made that fatal mistake. Looks like I will be moving my business and our money elsewhere, tonight I will also email my other franchise owners, that we are still looking for a new partner to manage our companies. As this was a test run for me to see if I personally approved and if could handle my businesses across Texas, Louisiana and Oklahoma. Well that’s enough for now. I have to get to work Sams Club remodel begins Monday and still checking material deliveries. Such a shame could have been a good fit
By yummlyfor my tummy

This is awesome for business owner.

5
I love it. Makes it is easy for both side between the owner, the employee and for the customer. Communication is important to have a successful business, and house pro call is the right app to use.
By Joemanjoemanjoe

HCP is great but ...

4
We started our company using only QB and HCP has played a huge role in our company’s growth over the past 2 years. There are a few features that could be better and I’d love to see a mapping feature that finds the most efficient route when visiting multiple addresses in one day (like Jobber 🤭). That being said, the HCP teams are consistently working to better their product and services!
By taytaylahhh

Housecall pro

3
Good for bringing in more reviews Not the best app out in the field especially your price book doesn’t make it easy for your employees to search for different job categories If you need to talk to someone the only way to get a hold of them is through instant messenger you can’t get a hold of someone on the phone to help solve issues
By CR Plumbing

Shelia Woolfolk

5
He was very helpful and friendly
By s woolfolk

The only app that makes my phone overheat!

1
I don’t know why this bug still hasn’t been fixed yet, it’s been around for at least 2 years now. When I run HCP on my 11 pro max it makes my phone overheat, the screen dims and the phone slows down a lot and starts to freeze. Ios14 didn’t fix the issue, and no amount of delete and reinstall and factory resets fix the issue. This is a HCP issue that they are refusing to fix.
By jandmtv

Problems

1
Having way to many problems. Most of the time you can access schedule or find existing customers Not very satisfied!
By jjpp12765

Comments

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