Subscribed to digital version of magazine. Received link to install app on Apple. Downloaded and tried plugging in user ID and Password. Got invalid acct. No response from developer or magazine customer support. Stick with Amazon for purchases and buy books on Kindle. This experience is disappointing and on top of that, company likes to foist auto renewal on customers.
Subscribed, downloaded the App and can’t get past the first 8 pages. Asks me to Login or subscribe. I can’t get logged in. Doesn’t recognize me.
Got subscription in December and no new issues in the app. Emailed customer service in January and still haven’t got a response. Hopefully can contact a person to get a refund. Stick to buying the magazine in the store.
Sounds like lots of people are having this problem. Sad, and such a good magazine.
I love reading Alaska Magazine. However, since the release of the June 2017 issue, no new issues have shown up in the app version. Would love to see the issues I am paying for.
App retains the downloaded magazines on your iPad quickly becoming a memory hog. Cleared off the app and downloaded it again and it won't load at all now. No customer support available evidently.
Good printed magazine, but avoid online subscription. ITunes subcription more expensive than digital subscription on website that uses same app. Customer service is useless- I finally gave up on trying to get credit for an annual renewal that I paid for but never showed up. Monthly issue downloads are inconsistent- often not available until late in month. App last updated in 2014. Subscribe at your own risk. Not renewing again.
The app does NOT recognize my in app purchases, the Magazine phone-lady says not her problem, must be Apple's fault. The Magazine Facebook person responded once but gave no solution. The email contact never responded. So they have my $ and I have no access.
The app is now working again, using iOS 8.1.2. I hope it continues to work; I have revised my review to reflect this.
Download the newest update ASAP! Now I can get my Alaska fix even though I'm stuck outside!