I’m very pleased to use this useful app. Though it could not be used for what’s app or Viber, it operates well in regular SMS/calls. And the best part is their prompt and very helpful customer service. They fix any issues you raise promptly and graciously! Thankful for this app! Keep up the good work! Updated: Less 1 star because even you got 3 more days left, the “extend your number” is already blocking the view of your SMS remaining balance. So you got no idea how many SMS left in your account. I hope they put that covering reminder only 1 day before expiration.
I have use this app now for just over one year. After reporting one support problem it took over a week to get the support issue elevated to get a relevant response. But in the middle of that another problem arose. Instead of answering that problem they merged the two support reports into one which was only the second problem and waited three days to give me a response to that one which was just another question indicating they did not read my support question. After one week I am trying to get them to separate that to support questions and give me an answer on each one. If you get this application just assume it’s going to take a week or two to get any relevant responses to your questions.
This app is filled with privacy invasive data collection, adware and analytics. Privacy centric app should not do this without explicit user consent.
I had a problem renewing one of my lines because the payment method I had been using failed to work and I couldn’t fix it in time before the line expired. I restored the hushed line within an hour or two of expiration after I reestablished payment. I had paid for this line for years and so had a lot of minutes and texts banked on it. I made a request to customer service to restore my minutes, and explained what had happened. They agreed to reestablish my account but they didn’t restore all of my minutes/texts - essentially they restored 66%. When I tried to bring the discrepancy to their attention, they never acknowledged it. They simply obfuscated and ignored. I sent countless messages over WEEKS trying to reason with a company that was clearly not interested in reason or respect. It’s not the way to treat a paying customer of years. Just beware: if you ever have a problem, you will be belittled, ignored, and receive a lot of automated pre-scripted responses that do NOT resolve anything... I will not reward this type of shameful conduct with any more of my money. I regret supporting them from the start.
Haven’t figured out why everyone is so jazzed about this app. Call quality is bad. The voicemail feature doesn’t respond to the dimmer function on the phone so you can’t hold it like a normal phone and listen without accidentally interacting. You have to do the “pizza” hold. That blows because the volume it puts out is barely audible even at max. The VM utility itself is buggy and responds to touch poorly. It really impressed.
Works as described without exception. I've never had this functionality before so it's great.
I am highly disappointed and not happy with your services, after making a one year purchase and spending roughly 100$ in credit purchase. Each time people complain they get a response of - it not a working number number and when I call too I get a response saying - my call can not be completed and destination number cannot be reached . I am not happy 💔💔💔
Have been using Hushed for a few months now, primarily for privacy purposes. I use my Hushed number when asked by someone or organizations that I’m not sure I want to have my real number knowing that if I start to receive too many unwanted calls or texts I can just delete my number and start over with a new number. I recently contacted Hushed’s email support with a fairly complicated question about using Hushed when traveling overseas and using a VPN. I was quite pleased with the quality and speed of the response particularly in light of it being a holiday weekend. That said, when one has an urgent problem even the best email support can be frustratingly slow. A chat support option would be helpful.
I use it as additional phone lines. Works great for me.
The price and service was just what I needed. 😊 God is faithful!