How can I do my updates, it does not allow me to Update.
Paying monthly subscription but could not update wells. Over 11000 to update. Not worth my time to contact customer support since probably won’t get refund. Waste of money. Update: After 3 months of paying and multiple messages, still could not update new wells. 10515 new wells that need update. Don’t pay for subscription. They rob you.
I’ve had this app for years. Since they started the monthly subscription it will not update.
I have had this app installed on my phone for 3 years. Recently it stopped showing nearby wells on the map (even when the feature is enabled). Now it won’t show any wells in my search that are within 80 miles. I have deleted he app and reinstalled it with no success. Can’t see the need to pay for an app that I can’t use.
I got this app over a year ago, monthly subscriber and for some reason the app never has me on the current updated version, always 8 versions behind! I tried everything to fix the issue and getting a hold of them is really not an option.
I have had this app for nearly a year with a subscription. When I try to go the update page instead of letting my update the new wells. It shows me how many days of my subscription is left. As soon as my subscription ends it allows me to see the update page, but it left with the same version from when I first downloaded it. And when I hit the update wells button it says I need a subscription!!! I feel like I am being scammed because it will not let you keep the most recent well data.
It’s falling apart starting to be easier to find stuff on google and paid 3 mounts sub. And still can’t update
This app was very useful at one time but now when I am making deliveries to local locations (and especially well sites owned by smaller oil companies) this app takes me everywhere except where I want to go and costs my customers extra time
I’m having the same issue as before with the app not automatically updating with the paid subscription. I have had this app for a long time and it seemed to work better before the paid subscription was implemented. I have four updates and can’t use them. How can they not automatically update when you click on the updates button?