The app itself is great but getting payed out by it is not. Been waiting weeks for payment with zero answers of why it’s taking so long and no chances of getting a phone number to talk to an actual human. Zero customer service.
This system has saved my business by providing clients with a clean understandable invoice
I’ve got a lot of tools of the trade but this is the best.
Pease add auto save feature. i've lost so many bids switching between multiple apps while writing estimates. thanks
Being a small Business owners, being able to provide online invoicing to new customers who I just met. The ability to give comfort to strangers by utilizing a payment process build by Chase Bank. Lost a star due to them holding funds for 2 days.
Great app for my business it saves me lots of time
I sent a client an invoice with multiple payments. Joist charged the full payment instead of the down payment. Almost $40,000 was removed from the clients account, Joist blamed “WePay” their payment processor; “WePay” refused to cancel the transaction saying that e-checks cannot be reversed in less than 12 days. I told them to let the money go through since it should only take 2 days. A week later the money was still not released. “WePay” sent me an email saying they cannot release the money because the name “ON THE CARD” does not match the name on the invoice, however the payment was made with E-check not a card and the name does match the check & invoice. Joist has now said my account limit is only $10,000 and I have to wait another 7 business day. I still don’t have the money, I will not use Joist again.
Been using this app for a while, easy and covers all needs. Now that is a fee for the pro version is kind of surprising but we got for it!!
Simple and easy
Very user friendly and refreshing to use! Love this app and I will buy it.