You’re app isn’t customers friendly too complicated
The articles are interesting but the app is an exercise in frustration. I signed up last August for six issues. I have only received five issues but got automatically renewed and billed for another six issues. If you click on the app, you have to log in each time to access your previous issues and/or see if the new issue has arrived. Doesn’t seem to be an option for auto download.
One of the worst performing apps I've ever tried. Issues aren't available, they don't download, etc. They've been this way for years. It's like they don't even care.
Ever issue it fails to Allow access to the most recent . I always go through a password reset. Poor " scientific mind" app writing. How ironic. Will likely stop subscribing. This is where I would most certainly imagine that app developers and administrators and marketers for such journals would surely be able to conclude that this is not technology applied . Why not beta test? Why not fix this... this is a common problem among my colleagues who also subscribe. Revealing of editor/publisher- marketing sales disconnect. Glad it's not an operating room or space station mission!
Even though the app says I am logged in I have to sign out and sign back in or else it says I am not authorized to view magazines. Most annoying.
I paid for the subscription, that includes past issues, but only latest issue is available.
I subscribed believing I had access to past issues. Now i don't. I've sent in a message through their contact us and have not heard anything back. Disappointed
I don't receive a response to emails asking for help with prior editions. Spent a long time talking to telephone support, still no luck obtaining access to prior editions. My subscription is paid up till 2019, what a waste of money.
The app will only open current issue.
Easy to use. Great access and content