When this app works, it works great. There are many times that it doesn’t work, even after a phone restart. I have lost very important conversations by this app failure. FAQs do not address this problem.
I paid for the pro-version of this app. Every time I try and “merge calls,” the call fails. Getting a refund.
does not support the new iPhone with 2sim
I paid the full price for this app last summer; it currently says I have 179 days remaining of unlimited recordings. Much like other reviewers have noted, Tape A Call used to work really well until recently. I am also a freelance journalist/writer, and I completed several interviews with this app last summer and fall. Then recently, it simply stopped working. It drops the call. It doesn't record. It DOES NOT work. It was very stressful to have someone on the line and be figetting with this app. I also wrote Support and got a useless bot. So bummed.
Recording stopped after one minute into call!
I just bought this to record conversations with people that I work with. I’m usually in the car and would like to re listen to conversations later and take notes. You first have to call a number, then add a call and dial the person you are wanting to call, THEN merge the calls!!! I couldn’t do it faster than 45 seconds into the conversation. Then when somebody calls me and I want to record it, they either would hang up because it leaves them on hold for 20 seconds to merge again or the app just would drop the call when I hit the merge button.. TOO much trouble and takes waaay too long! I want my money back!!
I’m a freelance writer and journalist. I bought the app and loved it for a few interviews. Then, it just wouldn’t work anymore when I was about to start a new interview. Support has been useless. Almost 72 hours in and all I received were automated emails telling me they haven’t forgotten about me or to go to Live Chat. Live chat appears to be a bot that asks a few questions and tells you to wait for an email. If you need this app for work, I wouldn’t invest the money.
1 Star. I purchased the app with the 1 year subscription. It worked for a week and now when I open the app it says “please pay for a 1 year subscription.” Waiting to hear back from support, will change this rating as soon as my account is back up and active. UPDATE: after 21 emails back and fourth (11 from me, 10 from support) we fixed the issue. Apparently there’s some sort of bug when you buy you subscription via Apple and need to go into your subscriptions then delete and reinstall After subscribing. A hassle, but the app is amazing when it finally works. It’s a 5 star app with a 1 star bug. So 4 stars for now but hopefully they fix that bug!
I have been a fan of tape a call for a number of years and until the latest update, it worked flawlessly! With the latest update I have to restart my phone to even get it to work! I have an iPhone X everything’s current memory is strong but the program fails again and again and again and again nine out of 10 times it will not make a recording! I’ve written to support about this and they have not solved the problem! For this reason I give it a one star review. At no longer performance! And it is so frustrating to have a great app fail!
One tiny nit to pick: I’d love to be able to create custom labels for the recordings rather than having them listed exclusively by date/time.