I wasn’t really sure at first I like that they give you a free trial. Then one of my trial was over. There was a mistake, but they corrected that without hesitation and I have a culinary degree I work full-time, and I really do enjoy using this app to give me food ideas. I prep my meals Sunday and I love that it gives me the shopping list.
My subscription renewed on the 9th via apple. My card was charged. I try to log on several times this week and it still says my subscription is expired. Tried again today the 17th and still no access.
I tried to cancel last year and thought I had successfully done it through the app. And then I was charged again this year. Apparently canceling only gives you the link to a number that then have to call to cancel as well. I would never use an app that I knew was so difficult to cancel with. I’m doubly upset because I was let go from my job this month and was not expecting a $60 charge.
My subscription renewed and my card was charged, plus it shows up in my receipts on apple, but whenever I log in it tells me my subscription has expired.
Charges twice for an annual subscription. When I contacted the company, I was told there was nothing they could do. Too bad. Just wow! When I requested a review form of some kind, I was told no. And the rep left the chat.
Good luck trying to cancel and get your money back.
This app has made my work and home life doable for years. It’s incredible to be able to plan and shop seamlessly. I love the new add-your-own recipes feature. I’d been waiting for that! The only other thing I have thought should be added is a calendar or weekly schedule where users could drag and drop recipes into a timed plan.
Beware! There is no easy way to cancel this and you HAVE to talk to a service representative in order to cancel it. They also aren’t there all the time so if you notice that you get renewed on a Monday (which by the way they don’t send out a reminder) and you notice on a Saturday afternoon, you won’t be able to cancel if. SLIMY business practice.
Warning- Can sign up online but need to call DURING BUSINESS HOURS to cancel membership or free trial.
I love the whole concept of this service! It's well worth the annual fee because the amount of time I have saved not having to meal plan from scratch is priceless. My only issue is the lack of optimization for iPads. The app is skewed. I’d really love to be able to utilize a large screen to do my meal planning. Other than that I love how much time this saves me!