Great app but wish there was an option to reset a forgotten password.
The app is free but forces you to pay, there is no free version.
I guess if I wrote this thing I would understand it, but I have no confidence in what I am doing is secure or findable. Every time I find a world to enter info and step out of the app, I have to log back in and cannot find where I was. There is a master password and secret key you should download and save, but I missed my chance to do it so I I’m screwed.
Trying to purchase something from a web site or fill out many web page forms through the browser utility is an exercise in futility. It matters little which browser client is used. Additionally, I have been experiencing more crashes. Each update seems to be worse. Sorry I spent money on this app. Revised Update 5-24-20: I didn’t think it could get worse but I was wrong. With each new update, there are more and more web form incompatibilities. Yesterday, I tried adding a new credit card and tried entering the 3 digit security code and it kept attempting to put in an app generated password - to make matters worse it would not allow me to enter the code because the keyboard was not displaying. I finally ended up creating a new text section and enter the code there. Update 6-25-20 I contacted their customer service a week ago concerning how to undo an inadvertent upgrade to the subscription based plan and other than a robo reply stating the message was turned over to a human, I have no reply. I’m sure that all of us fools who payed ~ $40 for the app will not endorse this new subscription based junk. A lot of $$$ for a simplistic app! Update 7-11-20 Still no response from customer service - not that I’m surprised. I’m going to give it another month and if I don’t get a reasonable response, I’ll see what Apple thinks of this matter.
Lost my account with all of my passwords. It said my account didn’t exist. Started a new paid account and it was impossible to log in. This product is utterly awful and unsafe. If you care about your online safety I would not use this product.
Mobile, web, browser extension, and full desktop client. It’s everything I need everywhere and feels right at home on iOS.
Love this app! Highly recommend.
Quality of life enhancement
I don’t know how to use this and I see no way to get help. The ‘easy to follow’ steps didn’t work for me. Now it Seems they have shut down my account. RCP Another plea for help. I thot this wud make my life simple but no, I’ve spent more time fussing with it...maybe I’m stupid but I just don’t get it it. RCP