Like any streaming app there will be issues with functionality, but to have a streaming app that keeps crashing while streaming. That’s unheard of, I’m watching my shows on the phone and every 15-20 seconds it’s goes back to the Home Screen. I have the latest iOS and apps are all updated. I even uninstalled and re-installed and that helped for a few days. Please help!!!
Doing the trial, won’t let me finish off the last two episodes, draining my phone, and can’t figure out how to cancel. Will NOT be keeping STARZ!!
Have the fastest internet that isn’t business class and it lags and every once in a while the show will just go black and I have to complete get out of the app and go back in.
Love this! Entertaining and great information!
So every time I try to watch an episode of a show, it keeps clicking out of itself and closing the episode. No matter how many times I go back to the episode screen it clicks outs.
The customer service was completely ineffective in helping resolve a subscription error. The error was in their end, not mine nor Apple’s (which handles billing). I just needed them to make sure I’m billed the correct amount. After a week of trying to communicate with them to find a solution (I only got the same non-answer response), I gave up. No one at STARZ would even look into the problem or took accountability for an issue that would be easy to fix. So, I unsubscribed and will never subscribe again. Their poor management was enough of a headache and I never want to deal with it again. No matter what I enjoyed about the content, it’s not worth it.
Sadly (unless I missed a setting) if you have a Stars Encore subscription there appears to be no way to filter out all the content that’s not available to you, so one has to wade through numerous listings with “lock” icons on them to find what’s available for viewing. How hard could it be to include an “only show what’s available to me “ option?
Live their chemistry
Good movies easy to use app.
what a terrible experience... this app should be removed from the store