You would think Disney would put some money into the functionality of this app. Sadly they do not and it makes for a poor park experience as a result.
I need to figure out a better way to move People Faster
Spent allot of money & cant get on a ride without waiting hours
As a first time user, I struggled to navigate the app to find what I wanted, and when I added other family members it took hours to get them fully into the app to plan our day
Very difficult search engine.
I believe it is so wrong to make people get up at 5:30 to get into the park with babies & elderly people. We have tried several days to no avail. Regina Klein 2678180040
The app is great, the parks not so much. Huge lines everywhere. The cost is ridiculously long for short rides. The parks are clearly way over capacity when waits are 2 hours long 30 mins after the park opens.
At the park at 6:00 am. In the park by 7:00 am. Pushed the virtual queue button at 8:00. “Sorry no more boarding groups available.“ Grandchildren devastated. This is my Disney experience. Hope it gets better $740 later.
The lines at holiwood this morning are unorganized and painful.
Corrupt booking, waited 1+ hr for check in. Manager comped meal at dining area for our wait. Got food to go, went to pay but user not found. Had to explain the scenario, manager took our info down. Waited for crib, once arrived a cockroach runs out of it. Called for another one. Waited, but did get delivered. Pest control came and I sent them with the dead cockroach on napkin. Another comped item. Still waiting for checked bags to be delivered.