I’ve started listening to audiobooks to help me fall asleep at night. With every “update” of the app, a new glitch seems to occur. The last time, all of the books on my Saved list would shut the app down each time I attempted to open them on my IPhone. Customer service was exactly ZERO help in resolving the issue. It took them nearly a week to even respond, and even then, it was with an article “related to my issue”, which was not related to my issue, nor was the advice helpful. I finally resolved that issue by deleting the Scribd app from my phone and then reinstalling it. A fix they never mentioned. Last night, all of the books on my Saved list that I have not finished now sound like they are spoken on the other side of a large fan, quiet, loud, quiet, loud, quiet, loud...with some words being cut off...like a strobe light for sound. They are unlistenable! Only books I’ve completed do not have the issue. Deleting the app and reinstalling had no effect, nor did doing a hard reboot of my IPhone. So variety and price of Scribd is fine, although I wish they’d add new titles more frequently. But the customer service and iOS App are terrible and I’m reaching the limits of my patience with them.
I’ve had and consumed audiobooks for over a year, and it’s been a great fit. I’d finish a popular book or two, and they’d take a lot of my popular titles. I totally understood that. I’d still be able to access lesser known titles I had saved, and those would hold me over until the next month. That changed in October 2020. I listened to two more popular titles in a week, and was ready for them to take some titles from me. Instead they took all 38 of my safe titles, and no longer allow me to browse titles and save them for later. (It used to say this is not currently available to you, but now nothing shows). I was fine with some restrictions, but now my subscription is useless for three weeks of the the month.
THIS APP/SERVICE IS AWESOME!!!!!!! Made my day, week, year, entire life. YEES!! KNOWLEDGE FOR ALL!! I recently paid over $40 for two books I could read on Scribd for the mere monthly subscription price of a $9.99 which I can cancel anytime! Like when I finish the books. Plus they offer a free 30 day trial which means I can read a ton of books I’ve really wanted to read essentially for free!! If I can cancel before the trial ends. But the huge number of both bestselling and lesser known titles may actually convince me to keep the subscription! It’s such a great deal. And I am so grateful to the builders of this database/service. It offers access to tons of knowledge for everyone to benefit from through an easy to use and sign-up for platform. I never write reviews but finding this just now made me so phenomenally happy!! Lol. YEEESS!!! THANK YOU!! YOU GUYS AND GIRLS ARE BEST!!!!!!!
Easy to sign up...hell to cancel. They make it as hard as possible for you to cancel your membership. Cumbersome app and unstable.
My feelings about Scribd are meh — pretty great selection, though you can really only access a title or two each month before you hit a mysterious limit that is never made clear. Still, it’s inexpensive even for those 1-2 audiobooks, so I’ve continued to subscribe. Lately, however, my downloaded audiobook stops playing every 1-2 minutes on my iPhone, which really destroys the audiobook experience — having to restart the book every couple of minutes. I hope this is solved in the next update!
If I could give negative I would I just canceled my membership after over a year they will not be trying any more of my money for the lies they sell I have moved to amazon audible where you can actually talk to a live person and have true access to unlimited book scribe says the books are unlimited but everyone month as if late my books have not been available after I read one the rest become unavailable what kind of crappy is that
Downloaded to listen to a trilogy. When I first made an account it showed all 3 books available. But as soon as I finish the first book, in about 2 days, the next book is suddenly not available until the next billing cycle. I have to wait a month for another two days of reading, only to have to wait another month for the next book. RIP OFF!!!!
I’ve been a member for a long time. This started as a great app. Now after a couple days you can only listen to titles that you can get for free on any other audiobook app. Anything on your saved list is I unavailable until the new month rolls around and you pay another $10 just to listen for a few days and be cut off again. This is truly not an unlimited subscription app.
Scribd has an incredibly misleading cancellation flow. After you submit your cancellation, it doesn’t actually process it! It shows you a success message for your feedback but then continues to charge you unless you hit the incredibly small - “continue with cancellation” button at the very bottom of the screen.
I hate this you have to sign in and pay how rude