Count on Lyft to take you where you need to go with safety first. Got an appointment? Need to pick up some groceries? We’ll match you with a driver, help you find the quickest bus route, or show you the nearest scooter — you’ll be on your way in minutes. If it gets you there, it’s on the app. USING LYFT IS EASY Choose your destination, find a ride in seconds, and pay directly in the app. It’s that simple. YOUR WELL-BEING COMES FIRST We want to make sure every ride is as comfortable as it can be so that you can sit back and relax. With guidance from the CDC and local health officials, we’ve created health safety requirements to help protect everyone in the car. We’ll continue to monitor the evolving coronavirus situation and make updates to ensure everyone knows how to use Lyft safely. LOOK OUT FOR ONE ANOTHER All riders and drivers are required to agree to a few simple rules before using Lyft: - Confirm you do not have COVID-19 or have any related symptoms - Wear a face mask - Keep the car – and your hands – clean - Leave the front seat empty - Keep the car windows open Drivers are encouraged to practice extra health and safety precautions every time they get on the road, including thoroughly cleaning and disinfecting frequently touched surfaces daily. CHOOSE HOW YOU RIDE With Lyft, you’ve got options. Choose from up to 9 different ways to go, all available right from your app.* Whether you’re looking for an affordable ride, the most direct route, or a way to treat yourself – we’ve got the mode to suit your needs and mood. * Lyft ride types may vary by region. Check the app to see what is available in your city. — Prices vary based on market condition. By downloading the app, you agree to allow Lyft to collect your device's language settings.
If I choose wait and save, drivers should NOT be allowed to cancel or at the very least the rate should go down for me. Lyft is ridiculously terrible compared to Uber. The prices are higher, the wait times are absurd, and the drivers cancel half the time. It’s hardly any wonder every Uber driver I talk to says they quit driving for Lyft.
Lyft has become almost unusable because of their aggressive lies about pickup times. Multiple times the app offered “5 minutes” as a pickup time. Once a ride is requested that changes to twenty five, thirty or even forty five minutes. If you cancel because it’s too long they charge you a cancellation fee. If Apple is actually curating apps they should take action.
Was right on time , fast clean and Silvertone til gold very grand greatly appreciated . Thank you sir.👑💯
Great driver!! Wonderful young man shared his story about his baby boy!! Good to see a man stepping into his spot as a real Dad!! Loved him- thank you eric- julia
I live in a large city so I understand waiting but this is ridiculous. I’ve waited for HOURS this month for drivers to continue to cancel. Talking to friends most everyone has quit. Who could blame them? It’s insane that this company can continue to exist at this rate. I’m only trying to use Lyft because I have no other option home. Ive currently been waiting for 40mins on a driver that was suppose to be here now. I’m sure they too will cancel. Also I hope others are reading this. Since they obviously hide behind a 5 star rating from 2 years ago when you open the app. Figure it out Lyft because this might be my last ride. -Alan
Was nice and professional and familiar with area nice experience
To start with, the app paired me with drivers too far away. App needs to be updated. Showed the driver 5 minutes away for about 10 minutes. This is after it switched drivers.
the app should allow more time customers to leave tips
Dude Lyft is always getting over your app is trash your company wants good ratings but my thing is y’all app is dumb and it’s trash I don’t recommend anyone to use it I just order a ride for example they took the money already guess what I still haven’t even stepped foot in a ride Lyft cancelled my ride 3 times and now they wanna say there is no drivers there ain’t no way on earth that I just had a driver I’m standing outside waiting and they cancel when they get close to me I hate lyft I’m tired of them getting over on me so I’ll just find someone else to help me since they told me they can’t help me with the issue okay well I can’t help y’all either don’t use lyft just use Uber or something else unless you wanna be stuck and stranded
She was very nice and friendly. Thanks