Everything was working fine until I updated the app today (6/5/20). Now I cannot even log in to access any of the material I paid for, let alone restore purchases. I am still able to access everything on the website, but the app is now entirely useless and a rip-off.
Baseball America content is superb. But this app is very weak. Even after paying $75 for the content all the links in the app bring you to the website. When you get to the website the login you set for the app doesn’t work on the website. After digging around on the website there is a note buried that you are supposed to e-mail them to get access to the website content. Sent an email and still waiting. They should be embarrassed to charge people for this. Oh and an app that charges 75$ shouldn’t have ads!
App keeps making me sign in almost every time I use the app after I spent $150 for a subscription. Several links within app state I don’t have access. App is very clunky and not user friendly. I don’t plan to renew unless this apps gets an update and is actually reliable.
I’m logged in and can’t access the material.
The app will not recognize my user/password. I’ve been able to log in in web browsers, but would like to utilize the content via the app. I thoroughly enjoy the digital magazine and all the content but the app is useless.
This magazine is fir the true baseball magazine.
I wasn’t sent the information needed to set up the account
This app is awful. They take your money and it never works. I give up. I’ve read this magazine for 35 years but this is it. If you subscribe you will just be cheated out of your money. Don’t do it
App Store shows my purchase, but I can’t open magazine. I paid full price but can’t read magazine. Don’t use Apple—just buy the print version. Can’t trust the app!
I had hoped that, after a week of emails, someone would respond from customer service. My hope was mistaken. This app is trash. Buy directly from BA, I suppose. Great magazine, it would be nice if I could read my issues, though. Tried the instructions to delete and restart with no luck.