I called CS because I am being billed for 2 subscriptions. One is 𝐀𝐮𝐭𝐨 pay and the other is new through iTunes. She said that I only have one account which is auto billed. I said check my acct page. She insisted i have only one account. QUESTION: Why is it that I can see both but she can’t. The digital only clearly says billed thru iTunes and the other is asking me to update bank info. smh!!! Please cancel auto pay Sunday plus digital @ $29.00. I will keep the one paid through ITunes....for now. I also subscribe to NY Times and Chicago Tribune so maybe I don’t need CJ since I can get local news from TV apps. Katherine Corbett
I’m having a terrible time getting my paper put on my porch. The carrier refuses to do it. I’m disabled and have trouble going up & down steps. I’ve called & called & emailed but to no avail. I’m really extremely frustrated that this can’t be resolved & very upset with the CJ
I switched to the digital subscription and I am very disappointed. The same stories appear there for multiple days and sometimes multiple weeks. I will be canceling my subscription.
Love my CJ app on my phone and iPad. Love the articles and coverage of the derby especially. Worth the money!
A great source during the day for local news. The updated national news through USA today is weak to lacking. Keeps improving at the local level.
So much you apparently feel is breaking news, I do NOT. I am amending what I receive from this app. If I continue to get so much crap, I will delete it!
I don’t even know where to begin. I’m so frustrated with CJ. You can’t even call them with a problem anymore. No customer service on weekends so if you don’t receive the newspaper you’ve been getting for 4 decades, well, you’re just out of luck! If you call during the week, you MAY get a call back hours later, as their employees work from home as one opened up to me on the phone about 3 months ago when this happened, AGAIN. The CSR’s are very polite but their hands are tied. Honestly feel bad for these ppl bc they get the blame for the delivery department’s fault. You’ll never get the Sunday paper like they use to bring you when they messed up. If I wanted a digital paper, I wouldn’t have signed up for a REAL NEWSPAPER! I will cancel this as of tomorrow bc I’m tired of dealing with CJ. At one time, this was a very good paper. Not anymore! If you see a one star, it’s bc I had to give it otherwise they done deserve one star!
Good early morning
Wish there were comics!
I enjoy reading the paper everyday-wish you could access more of the paper with the subscription