I’ve been a fan of the Des Moines Register for many years. It’s a new source I can trust. The Des Moines Register digs deeper into the stories than the online services.
I can get the Register on my phone but not on iPad. Chat help was no help at all. I guess I will have to just delete my account and get my news elsewhere.
Despite being a Register subscriber and being signed in with my Register account, it keeps asking me to subscribe over and over.
I am VERY unhappy about how this app has changed! I have been a long-time (over 10 years) subscriber and this app only recently has done this! There is no support available to address this issue either! I am close to removing the app all together!
Where to begin, I can’t use the app without agreeing to do adds and to allow the app to share information about myself. This is one of the worse apps ever.
I’ve had a digital subscription to the DMR for at least 12 years. Recently this app repeatedly asks me to sign in to read articles even after I’ve signed in. Today I signed in 4 times in one session and each time it took me back to the sign in page. I have subscriptions to The NY Times and Washington Post, both of which cost much less than the DMR subscription, but I never have any problems with those apps. I’m so frustrated that I’ll probably cancel my DMR subscription.
A while back I received an email from the Register that offered a choice of ways to view the newspaper. I selected viewing it as it appears in print. However, I no longer have that email and don’t see another means to view the print style paper.
The app works ‘just fine’ to read articles. Two things I’m very much NOT in favor of: 1) If you want to read the comments you can’t do that here. Personally, I subscribe specifically because I want to read the comments from other readers. 2) You CAN read the comments using the web. But any time you’re reading an article on the web, and click on any link to return to the main paper, IT OPENS THE APP. If you want to read the article comments, you’ll then need to close the app, navigate back to your web browser, where you can read exactly ONE article, before the app opens again and you get to start the whole process over again. App is great for reading articles and navigating the on-line paper. Garbage if you actually want to read comments. Don’t understand why this is so - other Gannett apps actually DO let you read the comments on their papers. Should be a fairly easy update.
Won't come even though says ok and even after downloaded again. Used to work.