They make you call in during business hours to cancel your subscription. Super inconvenient.
The magazine is full of good content, and that’s what you get with a mag subscription. It’s also what you get with the app- the magazines you’ve already gotten in the mail. What you don’t get in the app is all the other published material on the Scientific American website. For that- you have to go to the website on your phone, and sign in. So, if you have to go to the website and sign in anyway, isn’t it redundant to even have the app? The answer is yes. Isn’t it also redundant to have an app that ONLY shows you what’s in the magazines you’ve already received? The answer is, once again, yes. A good app should negate the need for users to go to a different app- their browser- and log in to your website. And just think of all that valuable user data you’re leaving on the table by making them go to Chrome instead of your app! Abominable. Back to the drawing board dudes. Or if you outsourced, time to get a new development agency.
I LOVE SciAm, so I’m stoked I can read on iPad. One minor issue is every time I open the app it doesn't recognize that I am a digital subscriber and asks me to pay for the issue. Workaround is to sign out and then in again.
The app itself is terrible. You’re better off reading the content from a better app like the ones from apple or google.
I was offered four years of digital content if I subscribed. Once I did I was told no such offer exists. I even sent them a copy of the offer I responded to and they have yet to rectify the situation.
Confusing. Hard to use. easy to make a mistake and get charged for it an issue you’ve already paid for.
I always enjoy the content of SA, and I liked the features of being able to download issues for offline use. I had about 60 hours of flying ahead so I said, hey why not subscribe and download some backlogs. So I downloaded 8 or so issues, ready to kill some time. I get on the plane and get on the app and my issues are gone.. I’m told they were automatically deleted to save space. I check my storage, had 9 or so GB of space left. Feel like a chump that wasted his money big time.
Too often when launching the app you are forced to log in. This should not be so difficult. If a banking app allows for seamless touch ID, a magazine app should be just as easy.
I would like to be able to dynamically increase/decrease font size. Also, be able to change font style to non-serif. Sometimes the typeset is hard to read. Adjust the lightness/darkness of the background and tone to adjust contrast, especially with a mind to the environment I’m reading in. All for now. Nice little app.
This. App is not any good. As there is no zoom. Feature Last year you could download your copy to acrobat And any column could be expanded. We need to go back to the old way.