This is one of those app developers who really listens and implements change requests. And quickly. I recently migrated from doing my clinical notes on a PC with Word and Excel, to now doing it on my iPad Pro. This is a very powerful app for creating my notes. I can tailor the settings to meet my needs, for example, you can call your patients “patient” or “client,” and it remembers your settings. This app speeds up my reporting process, and they’re developing more features all the time.
No comunication with support group
The app stopped opening for me December 2017 and I've been in contact with support since Feb '18 but didn't get this resolved. They have stopped replying to my messages. I've been using this app for client notes for 4 years and it worked great as a free app and fee-based which I purchased March 2017. Now I can't open the app at all and have no access my client files which is a huge problem. It used to be a good app, but now I'm not pleased with it or the service from support. Stick with pen/paper or find a computer based SOAP notes service with a better reputation.
This is a functional and solid app for client charting that keeps getting better by the month. I have practiced for 30 years with over 40,000 sessions of experience and I have reviewed multiple apps for practice. When you see 8 people a day you need an app that is intuitive customizable and efficient to use. The developers also are very responsive to support and requests. It’s not shiny and flashy it’s intuitive clean and functional. This is much different than having an app where you have to log onto the Internet and use it through your browser. I am very impressed with app and hope they continue to support and improve it. It has the makings of being the best client charting app. I am not related to or have any interest financial or otherwise in the company that produces this app. I was also not asked to write a review.
Really happy to see the continued work on one of my most useful apps! Inexpensive price point among the options for a solid app.
I think they did a great job. Works well with chiro and physical therapy procedures. Easy and inexpensive. 2017 Update. I disagree with the negative review. Yes, they now charge you, but they give you Cloud back up for your data and they have improve tech support dramatically. Still a few bugs, but they are getting them worked out. It is a great, inexpensive program.
Buyer beware! Not reliable. Did NOT receive any notification of change to this app from no fee (other then purchase price) prior to its changing to a paid monthly subscription. It was a Free app for a year or more, then it suddenly becomes a paid subscription app, without warning and holds your data hostage. Yes, you can see the data, but that's it. The issue is, I purchased the app for $20 as a STAND ALONE app and now they change it, suddenly, to a paid subscription app. I WILL NOT continue to use this app. There are plenty more paid subscriptions that are 100% better and more reliable! Update: now they're sending daily emails. How can you trust a developer who sells an app with no monthly charges only to suddenly, without warning, decide to charge a monthly fee because they're small and didn't think they could make a go of it. If they wanted to charge, make a spinoff app and not support or update existing app so at least we could still use it. This is a big rip off. Buyer beware!
Made me pay for new version to continue to use the app and after I paid and updated the app all of 5yrs of my patient/client files are gone. And after some attempts to retrieve, customer service disappeared also. Five years worth of unreproducible medical documentation records gone. And not even an offer to refund, which could never replace the value of those files.
Thank you for designing a great tool that helps eliminate charts and paper. I have already recommended it to other Chiropractors and Physical Therapists.
Do not upgrade, unless you wish to pay a monthly fee. I recently upgrade to a new verision, unaware that the app would try to force me to pay a monthly fee. The pervious version was working just fine, now I can't write any new notes, unless I pay. I want my old version back, there was nothing wrong with it, most importantly there was now addition cost after purchasing the App.