My app is missing a lot of time and catches up a few days later. However today I have a blank page. I probably will cancel my subscription if I don’t get each day of scripture and story.
I find this to be a convenient way to stay connected to a daily devotional and especially like the links to the biblical passages. However, the app itself could use some work as I often have to reload the devotionals section to display the current content. Also, would really like to be able to read in LANDSCAPE view, and I’m guessing others would as well.
I have not been able to read any devotionals since Nov 2018 when my subscription renewed. I have not had any help with online support. My iTunes subscriptions says I am still current. I wish I knew how to get back my money for a years subscription. Update 4/2/19. Upperroom contacted me and told me to canceled my subscription from iTunes and subscribe online from their web site. If that the case why do they not delete the app
Purchased the app via GooglePlay, worked for the first year, then when renewed via GooglePlay, the app stopped working. Neither side will help, GooglePlay says contact the app support, the app support would say they can’t help as it was purchased through GooglePlay. Catch 22, guess I’ll go back to print version.
What used to be for free and inspirational is now become a scam. Use whatever other programs. Upper Room has dropped to the basement!
This is the second time (once in 2017 and yet again just now) that I’ve purchased a subscription to this app only to have the app try to get me to subscribe again as if I never subscribed in the first place. Unacceptable!!!! Where is my refund?!????
I had a membership from month to month until I decided to purchase the full yearly subscription. Once I purchased it, the app was stuck on the subscription page and would not let me access the material. I’ve logged in through Facebook and both my email addresses, delegated and reinstalled the app, and the problem continues. The “support” at Upper Room has been less than helpful with all this. I want a full refund for my yearly subscription as this has been an issue for over a month and I have yet to be able to utilize any of the subscription.
Opened up the App and it locked sideways on my IPad. Tried other ways to unlock but to no avail. I would appreciate a correction so I can use it.
My iTunes auto renewal happened in Nov. which I think is when the app changed and I have not had access since. Upper Room said they could not access my subscription. iTunes directed me to a company that no longer does the digital support for upper room and gave me a phone number to call but they only handle print subscriptions for Upper Room. I used to love the app. Now I am very disappointed and afraid to resubscribe for fear I will pay twice and still not have access. I would love to talk to a person.
Update 1/31/2018: Upper Room is making prior versions in PDF format available for access. This is helping restore what was lost but wish the active downloads I previously had were available. This does help though so updating my rating. Original review - I can no longer access my prior download editions, which I like to refer back to in study and lost 3 months of a yearly subscription that I already purchased. Now that you register, the daily emails were great but what was lost is more significant. Trial subscription was only way I got temporary access. I won’t pay for issues already paid fo so I’m done for now. Hopefully issues will get fixed.