Food delivery from your favorite restaurants, 24/7, 365 days a year. Postmates gets you what you want, when you want it. Just Postmate it. Order burgers, sushi, pizza and more with Postmates: • 600,000+ local and national restaurants and retailers. • 650,000+ Postmates on the ground, ready to bring you anything. • 4,200+ cities and counting in the U.S. • Real-time order tracking, keeping you updated on your delivery progress. • Free delivery on all orders over $12 with an Unlimited Membership. • Use Postmates Pickup for takeout orders, skip the line and the fees. • Postmates Party where trending places around you are updated every 5 minutes and have no delivery fees! GET ANYTHING DELIVERED Postmates is the first app to deliver whatever you want when you want it. We deliver nearly anything from your favorite restaurant or retailer in minutes. NON-CONTACT DELIVERY You can choose to meet your Postmate at the door, meet curbside, or go non-contact and have deliveries left at the door. CURBSIDE PICKUP Once your pickup order is placed, you will have the ability to "Check In" to notify the merchant to come outside to handoff your order. BRANDS YOU'LL ONLY FIND ON POSTMATES Sugarfish, Sweetfin, Blaze Pizza, Tocaya Organica, Howlin' Ray's, Salt & Straw, The Coffee Bean & Tea Leaf, Canter's Deli, Ono Hawaiian BBQ, Fat Sal's Deli, Bluestone Lane, KazuNori, HiHo Cheeseburger, Uovo, Alfred Coffee, Trejo's Tacos, Joan's on Third, Hot Wings Cafe, Backyard Bowls, Roscoe's House of Chicken and Waffles, Pink Dot, 800 Degrees Neapolitan Pizzeria, Moon Juice, and hundreds more. NATIONAL PARTNERS Chipotle, sweetgreen, Shake Shack, Subway, Tender Greens, Popeyes, Jack in the Box, By Chloe., Blaze Pizza, Denny’s, PF Changs, IHOP, Walgreens, The Halal Guys, Panera Bread, Jamba Juice and hundreds more. ALSO GET DELIVERY FROM Burger King, Taco Bell, Del Taco, Wendy’s, Chick-fil-A, Wingstop, The Cheesecake Factory, Starbucks and hundreds more. DELIVERY ANYWHERE, ANYTIME We’ll deliver to your home, dorm, office, the park, or your next dinner party—wherever you’re at, whenever you want it, just Postmate it. FAST DELIVERY Our delivery platform takes time and distance into account to ensure your order is assigned to the best possible Postmate, for the fastest possible delivery. POSTMATES UNLIMITED Join Unlimited for $9.99/month and you’ll get free delivery on orders over $12. Love the offer? Save 17% when you sign up for an annual plan. CUSTOMER SERVICE Need help? Our world-class customer service team is available 24/7. You can always reach us at: help.postmates.com ACTIVE IN ALL MAJOR US CITIES Albuquerque, Atlanta, Austin, Baltimore, Bellevue, Boston, Brooklyn, Charlotte, Chicago, Cincinnati, Columbus, Cleveland, Dallas, Denver, Detroit, East Bay, Evanston, Fort Lauderdale, Honolulu, Houston, Indianapolis, Jersey City, Kansas City, Las Vegas, Long Beach, Los Angeles, Louisville, Madison, Miami, Milwaukee, Minneapolis, Nashville, New Orleans, Newark, New York City, Oklahoma City, Omaha, Orange County, Orlando, Palm Springs, Philadelphia, Phoenix, Pittsburgh, Portland, Queens, Raleigh, Sacramento, San Antonio, Santa Barbara, San Bernardino, San Diego, San Francisco, Salt Lake City, Seattle, SF Peninsula / Bay Area, St. Louis, Tampa, Tucson, Virginia Beach, Washington DC. WAYS TO PAY Apple Pay, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, no need for cash. PROMOTIONAL TERMS $100 in delivery fees terms and conditions: Offer valid for first-time customers only. Service fees may vary and apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 7 days after redemption. Maximum offer value up to $100. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.
John legend nightmares
Don’t use this app unless you plan on being charged double what your food actually costs. I ordered $30 worth of food for my friends and I and had them Venmo me the amount plus a couple more dollars for delivery. I ordered knowing it when the app said it’d cost about $40. It costs a little over $50 when my card was actually charged. I would not have ordered it if I had known I’d be paying for everyone’s food twice over. Contacted customer service and was told that it was an estimated total... how is that okay??? That you can charge more than you said you were going to??? Cancelled my account and deleted the app. Made sure to tell anyone I knew that used this app to start using Grubhub or DoorDash. Literally anything but this. So so frustrating. Would give zero stars if possible.
I never write reviews but I felt compelled to write a review. The app itself works but Postmates service is awful. What is the point of using the app to order food and then text the driver what I order (not sure why), asked to cancel the order and re-submit because they make a mistake, and then wait like 30 minutes to get someone else assigned to my order new order, to find out that by the time the Postmates driver got there the restaurant was closing and found out that they were not making what I order and with all that time waisted the majority of the restaurant around my area were closed. UberEats and Grubhub have better service.
I will NEVER use this app again! They charged me $23 for delivery plus a $9 tip that I DID NOT AUTHORIZE ! All on one order! Additionally they charged me for a cancelled order with the same restaurant that they accepted and said that I would not be charged! I cancelled the first order because I needed delivery instead of pickup! I ordered two small pizzas and a salad and ended up paying $100.98!! At this point they are refusing to refund me any money. The fees and delivery charges are extremely excessive on this app!! GO ELSEWHERE for food delivery! I have told all my friends and family to stay away from postmates! I would give them 0 stars if I could!
I bought 9 items from 7-Eleven on this app and 5 were incorrect. I paid $43 for this order that had a receipt of $22 with incorrect items. I reported it and they gave me $4.67 price adjustment like are you kidding me? You got most of my order wrong and I get 10% of my money back. Please don’t download this app. You will think it’s convenient but when something goes wrong, you can’t fix it or get your money back.
This has to be one of the worst delivery services I've ever used. Cannot even count how many times I've had issues with my orders. Not to mention that the delivery drivers are lazy and tend to leave food wherever they feel like when they can't gain access. They don't even call or message to tell you where it was left, mind you they could just call in the first place and I'd meet them. My last order was dropped in the grass where dogs have pooped and that is the last straw for me. I won't be ordering from this app ever again. Long time supporter but I'm done.
Warning, if you don’t get part of your order they’ll give you a $3 sorry regardless of the missing item cost. I exchanged 4+ emails asking for a full refund for the missing item, only to receive automated responses. In the end a person replied with “ we strictly comply with our systems provided resolution”
When a restaurant is popular and oscillates between “too busy to take new orders” and “available”, actually starting an order does not guarantee you a slot until you either place or cancel that order. I changed something in my order and was suddenly told that the restaurant was now at capacity and couldn’t accept any more orders. The fact that capacity is based on the moment when the order is placed rather than when the user has access to the menu means that there’s a race between customers to be the first to actually tap the button to complete the order. In other words, those with small or simple orders have an advantage over those who are trying to place a large order or are unfamiliar with the menu.
I just wish some driver would just READ my instructions(not just this app but DoorDash too). My door bell doesn’t work so I tell them to knock or if I’m unavailable I say “leave it on the bench”. I’ve had guys who’d just wait for me to come out or leave it on the mat. Also, you have to tell the driver to make sure the order is fresh when you get it cuz if the delivery takes a while then the restaurant workers will just leave the milkshakes sitting there to melt till it’s picked up. Other than that most of my orders have been accurate so that’s why I give it 4 stars.
I live in an apartment and the driver left my food outside of the apartment building on the ground with the bags open.