This is the third time I have received a new digital issue and it won’t scroll past the cover, I have to delete the app, reload and pray it works, I will probably cancel my subscription if they don’t fix the issue.
I have used the Food Network digital magazine for over a year and after the latest updates I now have to pay for my previously paid subscription. There are recipes from the previous issues that I liked and wanted to keep. I called customer service and was told that those issues are expired and will have to pay to access them again. What’s the point of paying for digital if you can’t access it? I’m going back to print for this magazine.
I have been a food network fan and subscriber, since the beginning days. Until now, between the horrible customer service, the 30 minute wait (twice) and food network more than doubling my subscription price to $45.00. You charged my credit card without permission which was another phone call. Then your representative said he could not help me with adjusting the price, only canceling it. Nor could he put me through to another supervisor. So goodbye food network. Cynthia Ginsey 69 Princeton Drive Rancho Mirage, Ca 92270
I can’t remember my password and I haven’t found a way to reset.
I had a subscription digitally, I tried the new app but I can’t save my favorites receipts as always did. So what’s happening....please I need a solution. Regarding printing is impossible.
I would probably love the magazine, only I cannot open any issues. Customer service did little to help
Not sure of what I am doing wrong. I paid for online subscription I cannot access to read the magazine. I purchase as a fundraiser for Girl Scout. Now I wish I could have received the paper magazine kind.
I have been subscribing to the magazine since it started. I wait for each magazine and can’t wait to see what is new.
I have entered in the username and password that Hearst Publications sent me. I have tried the choose your own password option and it will not let me change my password or enter my subscription. It says I have the incorrect username or password. I am getting VERY frustrated.
I have not liked the digital version of this magazine for a while. I find the pull down format cumbersome. I liked feeling like I was leafing through pages. Also the overlay doesn’t go away and takes away from my enjoyment.