The app NEVER recognizes I’m a subscriber when I click on face book Sun posts. I end up not finding those stories when I manually move over to the Sun app. Kinda defeats the purpose of subscribing
Today, newspapers face enormous challenges, but in spite of those challenges, these folks turn out a quality product every day. Their reporting is fact based and the opinions and editorials well thought out.
High quality local and national journalism. The recent design update is much cleaner, attractive and user friendly. Only dropping one star because the app still does not have an integrated weather forecast/radar. When you want to see weather you have to view the desktop site or use a mobile browser. App includes weather related news but not forecasts. Otherwise, this is an excellent news app and my primary source of news. Subscription for unlimited digital access is very reasonable and in the current climate of disinformation, supporting real journalism is tantamount to supporting democratic institutions.
About once every month or so the app starts to fail to recognize that I’m paying a monthly fee via the App Store for a subscription on my phone and iPad. It is hard to get to reconfigured to work again each time. App is extremely annoying in that way.
App crashes multiple times per day. Pushes stories and when you try to read the story it’s pushing it locks up and crashes.
App freezes whenever I click on breaking news. Not my device—iPhone X with 246 GB storage and less than 15% used. In a word... pathetic. Not worthy of the venerable Sun paper.
The app is terrible. Difficult to use and access articles. The videos only sometimes load and pictures at the top of articles are not visible. Please fix this especially because we pay to access these articles.
Since I upgraded to an iPhone X the app freezes when opening a story about half the time. The only option is to close the app and come back later.
How in the world is no one fixing this application? I, everyone I know, and most of these reviewers seem to experience the exact same issues; but Tribune or Tronc or whatever the company’s name is today cannot fix it? I am a paying subscriber as well; offer up some product for the dough.
My biggest issues: -forces user to leave app and directs content to browser. Why have an app if you are doing to make me just use my web browsers where I have to log in each time? -stops music playing from other apps -the latest news is never the latest news. The way the articles are sorted malfunctions. Half the time I see articles I’ve read days ago at the top of the latest news. Overall it’s a clumsy app with not enough content within it to justify its existence.