I purchased a digital subscription on their website, but am unable to view any content after logging in. Called support and they told me to wait “until Thursday” for it to activate. Who ever heard of such a thing? Purchasing digital content that you don’t get immediate access to? Well, here we are a week and a half after I purchased a subscription, yet I still don’t have access to anything. I guess I got ripped off?
Wish I had seen all these reviews before I purchased a 2-year digital subscription. I’ve read the print edition for years and loved it, but this app is completely non-functional. It won’t even let me login. It won’t even say “incorrect password”... it just reloads the page without logging in. If I try other methods, such as entering my name and address, it says “account not found”, even though I HAVE AN EMAIL WITH A LINK TO MY DIGITAL SUBSCRIPTION. If I try to look up my account by using my account number, there aren’t even enough spaced to enter in all the numbers!! What a joke.
Please fix your app. I purchased this in hopes that the reviews were exaggerated. However, all the reviews are correct that this is not user friendly. I am disappointed as a customer that there has not been a response to these complaints. Work on it.
This app on both the iphone and ipad is horribly maintained and the process of “logging in” as a subscriber is probably the worst experience I’ve ever had on a subscription-based app. The hard copy of this magazine is quite possibly a great joy, but considering the app seems to lose my login every few weeks and then Imbibe randomly changes my password every single login and then sends it to me in email after the fact - it’s impossible to tell at any given moment if I will actually be able to read an issue of Imbibe on any iDevice. Do yourself a favor and just skip this app and subscribe to the magazine if you’re an industry pro.
The app allows me to register my print subscription, and recognizes that I do, in fact, have a print subscription. But once I “Log In”, the app doesn’t recognize that I’m logged in, and requires me to purchase individual issues to view them.
The zoom does not go all the way in to "column-width" or further, making the text quite small and difficult, if not impossible, to read on the iPhone. Probably not so bad on the iPad, but I wouldn't know since I don't have one. I would subscribe if it was readable on iPhone, but as is it's not so glad I only bought one to try it first. Also, why no Google Play version available??
Great magazine. Long time hard copy reader. Bought the iPhone 6 plus to easily take the subscription on the road. But the pages STILL don't fit the screen appropriately and the zoom function is non-existent. PLEASE UPDATE SOON
App doesn't open in ios8
Generally I love imbibe. Been a reader for two years. I've liked the digital version. Now that I've upgraded to iOS 8 I can't seem to get it to work properly.
Please fix this will work with iPhone 5s but not iPad retina. Terrible experience.