Welcome to the Chick-fil-A® App. Earn points, redeem available rewards of your choice and reach new tiers with increasing benefits. FEATURES 1. Mobile ordering – Place your order through your phone, choose your preferred pick-up method, and let us know when you arrive. 2. Earn points – Earn points with every purchase by scanning your QR code, paying with Chick-fil-A One™, or placing mobile orders at Chick-fil-A. 3. Redeem rewards – Use your points to redeem available food rewards of your choice. 4. Customized menu – We’ll remember what you like and – even better – how you like it.
Place your order. Drive to the store. Check in... only at that point do they start to prepare your meal. Chick Fil A is well known as the industry standard in drive through efficiency. You are better off going through the drive through than using this app since they don’t work on it until you arrive. Just misses the entire point of ordering ahead. I can go to basically any other restaurant and order ahead and my food will be waiting for me. Procedural misstep that could be easily rectified.
I called a store saying we were going to be there 3 minutes after they close and they said if we order before 10pm they would be on the lookout and have it ready. I downloaded the app, created an account and placed the order. When I got there they told me that they had no more food and had could not serve us. They said they cleared my order cause they did not see it. You can clearly see an order if you cancel it. Very disappointed in chick fil a. We have been driving all day and have passed by several other places that we could have stopped at and now we don’t have dinner.
Always works for me. I love earning points towards free food.
I love using the app for the most part. I do think it was fairly well designed. My only 2 cents are that they need to add the delivery address to the order page. I didn’t know if I input the right one and there is no way of confirming that I have the right address.
Amazing i luv the app so much!
Always great service
When you select “filet” from the entree list, you do not have the option of adding bacon. If you put it in the special instructions section, it gets missed most of the time. Please add bacon as an option like you do on the other items. I am eating keto and get a grilled filet and add bacon and cheese. I cannot use the app now because of this oversight.
What is the point of doing curbside pick up if the order doesn’t start getting prepared until you get there?
Always a great experience with this app! Very functional and fast!
Terrible app, always asks for update