I subscribed through the app with my apple ID and I tried to log in on my laptop to browse the website, but it wouldn’t let me log in. I called the hotline and apparently if you subscribe through the app you aren’t given online access.
Same issues as other reviews. App doesn’t works. I’ve logged in before and now I can’t. No matter what I do it doesn’t work and I can’t log in.
I have exactly the same problem . I paid for subscription and can not log in . Deleted the app , reloaded it again , still no access . :( Really disappointing !
Use my ITunes Gift card to subscribe to WWD. Logged in and enjoyed the 3 minutes reading the subscription. 1 hour later unable to log-in, no contact number or email support for WWD. DO NOT DOWNLOAD!
This app used to be buggy and clunky but it was at least functional. But now, since the last update, it logs you out and DOESN'T LET YOU LOG IN. I actually have both the iTunes subscription and the WWD Print/Digital subscription (due to an overlap in renewal timing) and neither works. Logging in through iTunes doesn't work and entering email & password doesn't work. I have tried deleting the app and redownloading, have made sure my software was up to date, have checked and rechecked my subscriptions, everything. This has been the case for several days. Nothing works. I have emailed both iTunes and WWD several times with NO RESPONSE. I am paying for a subscription that I can't even use and no one has bothered to return my emails about it. Very upset, might have to do a charge back on my credit card.
Check WWD website before you pay for this.
I love wwd however the app is horrible . I have been subscribing for several months and sometimes it opens and sometimes I cannot use it at all. I am going to stop subscribing bc I am losing my money
I have tried 3 times to renew subscription. Works for 1 day then tells me I do not have active subscription. iTunes shows as active but with dates wrong - eg, 6/20/17 - 6/20/17 instead of 6/29/16 - 6/20/17. Contacted iTunes who told me that they just sell the app. If it is broken WWD must fix. iTunes has refunded me each time but cannot address problem. Contacted WWD who said they just sell paper and desktop online subscriptions and cannot help with app. Rep was to have IT call me - of course that has not happened, nor have I gotten any response to app support e-mails. This is RIDICULOUS! PLEASE HELP
Second month subscribing and still unable to get anything downloaded. The app charges me monthly but when trying to enter displays the message that I don't have an account. Contacted iTunes and WWD. ITunes claim they are not responsible for in app purchases while WWD not responding at all.
I downloaded the app but now it's permanently stuck "installing" and won't let me open or delete. Waste of space. I should have read the reviews, or taken a hint from the lack thereof for the current version and the many horrible reviews for older versions. Now I don't know how to get it off my phone. Ugh!